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Customer Care Representative (German) job in Hoorn at Page Personnel

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Customer Care Representative (German) at Page Personnel

Customer Care Representative (German)

Page Personnel Hoorn, NL Full Time
Required languages: German
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Job Description
  • Processing mail traffic
  • Generate sales leads
  • Provide accurate, valid and complete information by using the right methods/tools
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Coordinate with the different business support departments

The Successful Applicant
  • A completed related study at a minimum MBO level or final year of HBO
  • You are fluently German spoken and written
  • 0-2 years of experience in Customer Service
  • You know how to find your way in a dynamic work environment
  • You are flexibly available, 24-38 hours a week
  • Strong phone contact handling skills and active listening

About Our Client

Our client is an, originally Dutch, international store-chain operating in nine countries spread out through Europe. Since 2012, they are operating more than a 1000 stores and employing more than 38.000 employees

What's on Offer
  • Growth opportunities within the organisation
  • Dynamic, ambitious team with a purpose-driven mindset
  • Employee Discount
  • Travel allowance
  • Competitive salary
  • Upward mobility to grow and advance your career
  • Company laptop
  • Hybrid working possibility

Recommended Skills

  • Active Listening
  • Customer Service
  • German
  • Interactive Communications
  • Sales
  • Telephone Call Reception Management
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Think you're the perfect candidate?
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Job ID: aded353720f9