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Customer Support Consultant (Fluent French, English and Ukrainian) job in København at 3Shape Brasil

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Customer Support Consultant (Fluent French, English and Ukrainian) at 3Shape Brasil

Customer Support Consultant (Fluent French, English and Ukrainian)

3Shape Brasil København, DK Full Time
Required languages: English / French / Ukrainian
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We are looking for

a customer Support Consultant to join our energetic and multicultural team who will share our passion for solving problems and building strong relationships with our reselling partners and end-users around the world.

Areas of responsibilities:

  • Provide excellent and efficient technical support on 3Shape hardware (3D scanners) and software via online sessions, telephone, e-mails and occasional on-site events.
  • Managing support cases: collect all relevant information from customers, according to company`s procedures and record this using company`s CRM
  • Interact with other departments and escalate customers feedback further
  • You should possess the following competencies:

  • Customer oriented approach
  • Good communicator with ability to ask and listen
  • Strong verbal and writing skills in French, English  and Ukrainian
  • Problem solving and logical thinking skills
  • Result oriented and stress resistant
  • Aspiration to self-development and eager to learn
  • Customer Service experience is preferred
  • Analytical, multitasking and empathetic skills
  • We offer :

  • Participation in producing market-leading technology products for customers around the world
  • Work in a unique professional, friendly and supportive environment
  • Constant professional growth and development
  • Competitive salary level
  • 39 working hours per week
  • Remote work
  • A healthy work-life balance
  • Annual paid vacation (24 working days)
  • Paid sick leaves and a child sick leaves
  • Maternity and paternity leaves
  • Medical insurance (incl. massage in the office).
  • Compensation of lunches
  • Regular company events
  • Opportunity to become a part of the success that 3Shape has created over the past 20 years
  • We will be glad to welcome you in our team!

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    Think you're the perfect candidate?
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    Job ID: 646e6a7e1ae0