Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
No Thanks
GB
What job do you want?

Customer Experience Advisor - French Speaker job in Lisbon at Webhelp Portugal

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Create an account to get recommended jobs that match your resume and apply to multiple jobs in seconds!
On the next page, you'll build a resume in 3 steps thanks to our AI technology
8-15 characters
Contains Number
Contains Lowercase
Contains Uppercase
Contains Special Character

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Customer Experience Advisor - French Speaker at Webhelp Portugal

Customer Experience Advisor - French Speaker

Webhelp Portugal Lisbon, PT Full-Time
Required languages: English / French
Apply on company site

Create Job Alert.

Get similar jobs sent to your email

Are you passionate about entertainment?
Then join this new streaming service hub that is waiting for you at Webhelp.




 



Mission :

Your future project
  • Assist viewers through phone and/or chat regarding different queries
  • Provide account and application support to viewers namely with regards to software functionality
  • Provide technical support and troubleshoot of system configurations and network settings
  • Provide accurate and real-time responses to the viewer’s inquiries.



Profile :

  • Native or Proficient in French
  • Fluency in English (B2)
  • Passionate about entertainment and media enterprise
  • Excellent communication skills coupled with empathy, team spirit and customer-oriented
  • Familiarity with digital streaming services and devices
  • Have a positive and can-do attitude
  • Previous experience in Customer Service is highly valued
  • For non-EU residents, it is mandatory to have a valid work permit.



Advantages :

  • Opportunity to professionally grow in a unique start-up project
  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package: shared accommodation and flight reimbursement
  • Possibility to do Work from Home*
 
 
Life at our company
  • Work with a diverse environment with people from over 15 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern offices located in Oeiras, Tagus Park (Lisbon).
 
 
Note: *Due to our contingency plan regarding COVID-19, you may be expected to work from home for a limited time.
 
 

 

Recommended Skills

Troubleshooting (Problem Solving)
Receptive
Data Streaming
Technical Support
Passionate
Namely
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Job ID: 567