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Come to Lisbon and work at the biggest Social Media company (GERMAN) - 100421 job in Kriens at Lisbon Job Offers

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Come to Lisbon and work at the biggest Social Media company (GERMAN) - 100421 at Lisbon Job Offers

Come to Lisbon and work at the biggest Social Media company (GERMAN) - 100421

Lisbon Job Offers Kriens, CH Full Time
Required languages: German
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 Come to Lisbon and work at the biggest Social Media company (GERMAN)


Lisbon is a great place to work and to live: it’s a cosmopolitan and sustainable city, rich in culture, history and diversity with new job offers. Find a job in the sunshine in your native language and work for a leading tech company with us! #wearehiring



German Customer Service Representative (m/f) 


The company

Its mission is to give people the power to bring the world closer through apps and services. This is a different kind of tech company that connects billions of people around the world. Their global teams are constantly iterating, solving problems, and working together to empower people around the world to build community.


The opportunity

Do something great. Move to Lisbon and join the German Customer Care Team for a leading tech firm. This is your chance to gain valuable experience working abroad while you develop communication skills.


Your Role

Great companies come from great people. As a German-speaking Customer Advisor for one of the greatest social platforms, you will help people build stronger communities.Your goal is to support customers in your native language.


This in your new job in Lisbon if

- You are a native German and you are fluent in English (oral and written)

- You are passionate about online advertising and new technologies

- You enjoy interacting with people and have excellent communication skills

- You are open to learn new computer software programs and customer care techniques

- You have availability to work at least 40 hours a week in rotating shifts 

 Your day-to-day at work

- Provide support to small and medium-sized businesses (SMBs) to help them grow their businesses across multiple channels: phone, email and chat

- Ensure customer satisfaction, representing one of the world’s most recognizable companies

- Assist German clients as a Customer Delight Representative, providing your portfolio of clients with the best possible support

- Provide pre and post-sales support for all self-service products

- Provide product and tool support to improve customers’ experience

- Identify trends and solve problems

- Give feedback from customers to the engineering department

Keywords to success at work

- Digital

- Empathy

- Team player

- Customer-oriented


Benefits

- Three weeks of intensive training for all new employees 

-  Successful career

-  Your workplace is located in the building City Center Building

-  Fixed-term, renewable employment contract

- Permanent employment contract after 3 years

- Private health insurance directly after contract signature 

- The Relocation program (only for international candidates) includes airport pick-up and administrative assistance with your registration in Portugal (also reimbursement of your initial flight expenses after 9 months of successful integration) 

- Accommodation in one of our company’s shared apartments

- Free Portuguese lessons and much more 


Move to sunny Lisbon and work in your native language for a leading tech company. This position offers you an exciting career path. If this is your dream job, apply in one step.


Recommended Skills

  • Communication
  • Customer Satisfaction
  • Customer Service
  • English
  • German
  • Online Advertising
Apply to this job.
Think you're the perfect candidate?
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Job ID: 3176d97be8d2