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Content & Promotions Executive - Italian job in Sliema at William Hill International

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Content & Promotions Executive - Italian at William Hill International

Content & Promotions Executive - Italian

William Hill International Sliema, MT Full Time
Required languages: English / Italian
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About us...

At William Hill International, our mission is to be at the forefront of entertainment across all verticals of our business.  We constantly strive to improve, optimize and re-innovate everything we do to maintain our position as one of the leading Online Casinos in the iGaming industry.

What you will be doing...

It will be your responsibility to present our customers with an experience that is befitting of one of the world’s leading betting companies. This can only be achieved by understanding what customers want and having the ability to optimise the site offering in order to create intuitive journeys. Betting might be the core product and where the money is made but, as a content editor, you will recognise that good customer experience goes beyond winning bets.

What this means to you is working and maintaining close relationships with a wide range of stakeholders. These include, but are not limited to, trading, development, customer services, SEO, marketing, gaming verticals, and compliance. By working alongside these departments and teams you will be able to prioritise workload and determine what is most relevant for our customers. The end result will be strong acquisition and retention, happy customers and improvements in activity-related KPIs like active players and turnover.

Specific responsibilities...

Business as usual practices are most likely to fall into one of three categories.

These are:

  • Content: tasks include writing copy, banner requests, promotions (create dedicated sites, specific sales-driven headlines and copy etc), creating SEO pages, providing services to gaming, arranging betting opportunities based on customer interest. Support line manager in setting up promotional plans and assessing the impact on player behaviour.
  • Language: tasks include providing accurate and timely translation across sports and gaming, updating existing copy, reviewing quality and proofreading of translations, providing linguistic support to other departments, ensuring promotions are compliant
  • Product: tasks include supporting the development team, changing process to accommodate new features, localisation of new products/features/games, providing feedback
What we would like to see from you...
  • Excellent Italian language skills (native) and fluent in English
  • Keen interest in sports betting and/or online gaming, ideally experience in Sports Betting Industry
  • Strong written skills with the ability to write intelligent and engaging sports betting content
  • Proven translation skills
  • Quickly adapts to and embraces new technologies
  • Strong computer skills, including proficiency in Microsoft Office
  • Would be beneficial if experienced in using content management systems
  • Self-motivated and able to work from own initiative
  • Excellent communication skills
  • Knowledge and interest in social media and mobile applications
  • Focused on providing the best possible customer service
Company Benefits Package...
  • Private health insurance (including dental care)
  • Travel and life insurance
  • Free breakfast (every day!)
  • Lunch provided once a week
  • Annual sports allowance to be spent on gym/sport memberships or sports clothing or equipment
  • Free weekly HIIT and yoga classes
  • Coffee shop vouchers
  • Fresh fruit juices & smoothies every Friday!
  • Beer Fridays! (non-alcoholic beverages also offered)
  • We also endeavour to enrich our employees’ work-life balance by offering a [ Link removed ]
  • Exciting team events & company parties! (we work hard but make time to have plenty of fun too!) 
 

Recommended Skills

Computer Literacy
Communication
Sales
Customer Service
Social Media
Content Management Systems

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Job ID: 133