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Technical Project Coordinator - English job in Sofia at TTEC

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Technical Project Coordinator - English at TTEC

Technical Project Coordinator - English

TTEC Sofia City-Sofia, BG Full-Time
Required languages: English
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We’re hiring and are looking to connect with you to help us ensure a smooth Business process as a Technical Project Coordinator - English with TTEC in Sofia, Bulgaria.

Accepting digital applications for your protection and the protection of our employees : Apply online to connect with us.

Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.

About TTEC :

We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle : customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.


As a TTEC Customer Experience Champion, You’ll Enjoy :

  • Competitive annual base salary
  • Continuous paid training on the latest technology
  • Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
  • 20 Annual leave days
  • Relaxing room
  • Potential for rapid advancement in many fields, and throughout 17 countries!

What You’ll be Doing :

As a Technical Project Coordinator, you will perform activities related to multiple internal projects/ sub-projects by coordinating, communicating and managing the deliverables of the projects with the respective counterparts and stakeholders. We strive on offering the very best levels of customer service and believe in "what we say and how we say it" leaves a lasting impression with our customers. Therefore, we will provide you with all the necessary tools, training and confidence needed to do a great job.

On a typical day, you’ll :

  • Monitor multiple projects at the same time and follow up on and track the agreed milestones;
  • Creatе, maintain and monitor sub-project plans;
  • Coordinate resources and documentation across multiple projects;
  • Adhere to tight timelines related to project SLAs and agreed milestones;
  • Work both independently and as part of a larger global team;
  • Work with team members to initiate, coordinate and enforce policies.

Why You? What You Bring :

Connections are everything here at TTEC. That means we connect with our customers, our teammates and most importantly with you. We are looking for dynamic, resilient candidates, with a positive attitude and excellent interpersonal skills. To succeed in this role, you must be a confident and enthusiastic individual who will strive to go that extra mile for our customers. If the ability to connect yourself is what you bring to the table… along with the following :

  • Fluency in written and verbal English;
  • Bachelor / Master educational degree in one of the following areas : IT management, Business Planning, Operational Management;
  • At least 1 years of experience in operational/ delivery environment related to management projects;
  • Excellent communication, presentation skills and time management;
  • Innovative thinking and positive can-do attitude;
  • Understand PMP/ PRINCE principles on running a project;
  • ITSM tool delivery expertise, database expertise is an advantage.

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.

For more information about TTEC, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation

 

Recommended skills

Communication
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Job ID: 02VAK