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Customer Service Representative-French job in Barcelona at CPM International

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Customer Service Representative-French at CPM International

Customer Service Representative-French

CPM International Barcelona, ES Full Time
Required languages: English / French

Through research, development, and partnership, our client produces hygiene and healthcare products that people love worldwide and have trusted for generations. As well as this, they are well-known for their commitment to making a meaningful impact on society and the environment through their sustainability efforts.

We are recruiting exceptional customer service representatives to immerse themselves in the brand and deliver first-class service to our consumers. COME JOIN OUR INTERNATIONAL TEAM!


What will you be doing❓

  • Working collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional way
  • Delivering exceptional, client-centered resolutions promptly
  • Offering an omnichannel service to our consumers via telephone, email, chat, and social media
  • Developing a sound understanding of the products and services offered by our client
  • Embracing our company values and acting as a brand ambassador

Requirements

  • Fluent level of French with exceptional grammar and selling skills
  • High level of English (Both written and spoken)
  • A genuine passion for delivering outstanding customer service
  • Ability to deal with sensitive calls with empathy
  • Strong administrative skills with a keen eye for detail
  • Professional outlook and proactive approach to problem-solving

Benefits

  • Starting date: as soon as possible
  • Schedule: 39 hours per week/Monday to Friday - 09:00 am to 18:00
  • Contract: permanent contract (with one month probation period)
  • Salary: 16.500€ gross per year
  • 24 holidays per year
  • Work-from-home option anywhere in Spain
  • Interview conducted via video call using Microsoft Team



If you want to know more, then we are ready to meet you…….

Who we are

At CPM, we create and deliver insight into sales, marketing, and customer experience strategies, wherever and whenever our clients, customers, and shoppers can be influenced.

Today, CPM leads a diverse and inclusive working environment employing over 3000 people, delivering high-end customer experience solutions across 71 markets in over 26 different languages

We’re People People

We understand what makes people tick. We also know that talented people, expertly trained and happy at work, do brilliant work for our clients every day.

CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations, or marital status

Recommended Skills

  • Administration
  • Attention To Detail
  • Customer Service
  • English
  • Grammar
  • Partnerships
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Job ID: 872874B213