GB
0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Create Job Alert.

Get similar jobs sent to your email

List of Jobs

Apply to this job.
Think you're the perfect candidate?
Apply on company site
Cantonese / English Gaming Support Agent at 5CA

Cantonese / English Gaming Support Agent

5CA Utrecht, NL Full Time
Required languages: Chinese-Cantonese / English
Apply on company site

We love geeking out and gaming as much as you do. Join 5CA and help us continue building on the principle of Gamers Helping Gamers: connect with your fellow geeky agents, work comfortably from your own home, and discover what it is like to provide support for some of the most popular games in the world.

What will I do?

As a player support agent, your duties will include but not be limited to:

  • Handling customer support (e-mail and live chat – no phone calls) by doing things like Help  players with account issues (compromised accounts, updates, etc.) Resolve  issues regarding refunds, purchases not going through, etc. Assist  players resolve technical problems with the game Answer  gameplay inquiries and helping sort out gameplay issues
  • Check updates & newly released content for the game you’re supporting
  • Take assigned training modules to help you improve even further in your job
  • Attend your weekly meeting with a team of 10-15 fellow agents and your manager
  • In short, you will be responsible for helping players of this popular video game resolve their issues and continue enjoying the game that they love.

    And don't worry - You will start your first week(s) at 5CA going through training with your fellow new agents, to make sure you are prepared for the challenges ahead. And, of course, you will be paid as if you were already working, during your training.

    Working from home

    Working from home is an adventure that you will love taking part in. Whether you just don't like sitting in an office 8 hours a day, dislike the commute, or you just want to spend more time at home – Working remotely is the perfect way to work in our current, digital world.

    Recommended Skills

    • Customer Service
    Apply to this job.
    Think you're the perfect candidate?
    Apply on company site

    Job ID: afc95caf1681