Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
No Thanks
GB
What job do you want?

Team Leader for a Smart Lighting Project – English Speaker & Eastern Language job in Lisbon at Webhelp Portugal

Create Job Alert.

Get similar jobs sent to your email

Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Create an account to get recommended jobs that match your resume and apply to multiple jobs in seconds!
On the next page, you'll build a resume in 3 steps thanks to our AI technology
8-15 characters
Contains Number
Contains Lowercase
Contains Uppercase
Contains Special Character

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Team Leader for a Smart Lighting Project – English Speaker & Eastern Language at Webhelp Portugal

Team Leader for a Smart Lighting Project – English Speaker & Eastern Language

Webhelp Portugal Lisbon, PT Full Time
Required languages: Czech / English / Polish / Romanian / Russian
Apply on company site

Create Job Alert.

Get similar jobs sent to your email

Join our team!

As a Team Leader, you will:
 
  • Supervise, monitoring and develop a team of Customer Advisors.
  • Closely monitor the SLA’s and KPI’s of the project.
  • Guarantee the continuous monitoring and improvement of the KPI's project by identifying performance gaps, analyzing root causes and develop strategies to improve results of the team.
  • Lead a team to success by creating an inspiring customer service environment focused on quality and achieving high-level performance.
  • Create an inspiring team environment with an open communication culture
  • Have a unique opportunity to start working in a consolidated market where you can directly contribute to the company’s fast-paced growth, and internally progress different job positions.
 
 
We are looking for:
  • Proficiency in English (C1/C2)
  • Proficiency in Eastern Languages (minimum C1) – Polish, Czech, Russian, or Romanian
  • At least on 1 year of previous experience in Team Management (mandatory)
  • In-depth knowledge of performance metrics (KPI’s)
  • Good IT skills, especially on MS Excel
  • Excellent communication and leadership skills
  • Organizational and time-management skills
  • Decision-making skills
  • For non-EU residents, it is mandatory to have a valid work permit.
 
 
We offer you:
  • Competitive wages (14 monthly payments per year) with performance bonus
  • Transportation allowance
  • Meal allowance voucher
  • Health insurance (after 6 months contract)
  • Possible flexible hours after some tenure
  • Investment in training and personal development
  • Opportunity to professionally grow inside the company
  • Relocation package: shared accommodation and flight reimbursement
  • Possibility to do Work from Home based in Lisbon *
 
 
Life at our company:
  • Work with adventurous people from over 15 nationalities.
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern office located where the action is: Parque das Nações, Oriente (Lisbon). 
 

Recommended Skills

Russian (Language)
Polish Language
Romanian (Language)
Czech (Language)
English Language
Time Management
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Job ID: 837