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French Hotel Reservations Advisor job in Lisbon at Webhelp Portugal

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French Hotel Reservations Advisor at Webhelp Portugal

French Hotel Reservations Advisor

Webhelp Portugal Lisbon, PT Full Time
Required languages: English / French
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We are looking for a French native speaker that has outstanding writing skills to work in one of the fast-growing and exciting start-ups in the American Tourism industry!
 
 



Mission :

As a French Hotel Reservations Advisor– Lisbon, Portugal, you will:
  • Assist customers with their last-minute bookings mainly through chat.
  • Use your creativity and intuition to help undecided customers choose from the range of hotels in the Americas, Europe, and Australia.
  • Proudly provide excellent customer service by managing expectations and claims in a very positive, polite and diplomatic way.
  • Have a unique opportunity to start working in a new market where you can directly contribute to the company’s fast-paced growth, and internally progress different job positions.



Profile :

  • Native or Proficient French and fluent English (minimum level C1)
  • Excellent communication skills coupled with empathy and team spirit
  • Good writing skills are mandatory
  • Availability to work in night shifts
  • Previous experience in Customer Service or a tourism representative is a plus
  • For non-EU residents, it is mandatory to have a valid work permit.



Advantages :

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Transportation allowance
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package - shared accommodation and flight reimbursement
  • Possibility to do Work from Home*
 
 
Life at our company
  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern office located where the action is: Lisbon- Portugal.
 
 
Note: *Due to our contingency plan regarding COVID-19, you may be expected to work from home for a limited time.
 

 

Recommended Skills

Communication
English Language
French Languages
Diplomacy
Creativity
Reservations

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Job ID: 662