Japanese speaker Content Moderator for Pinterest (m/f) job in Lisbon at Teleperformance Portugal

As a Video Content Moderator, you will be responsible for reviewing and moderating content posted on Social Media. If you are passioned about the online world, be part of a dream team that ensures a competent and excellent content moderation service, to grant that all the platform compliance regulations are followed. You will be working with international markets and helping to build a better experience for Pinterest users.

Pinterest is the world-leading visual discovery engine used by more than 300 million people to find inspiration and to dream about, plan and prepare for things they want to do in life. It is a sharing platform for ideas and creativity as well as the perfect place to find the most innovative products and brands.

• Video content review for organic video uploads, seeking actionable, policy-violating content;
• Deletion and blocking of content, as well as filtering, organizing and evaluating information;
• Viewing disturbing content and discussing difficult subjects clearly and calmly.
• Passion for Client’s mission, supporting businesses and improving the product experience.

• Japanese native speaker and fluency in English (B2 level required);
• Experience in Customer Service/Contact Center (preferential);
• Excellent communication skills and a customer-centric mindset;
• Strong critical and contextual thinking skills;
• Ability to independently seek out and apply relevant information when faced with a unique or new problem;
• Flexible and quick learner, able to adapt continuously.

• Excellent work opportunity in a dynamic leading multinational company;
• Stable work and career progression;
• Investment in training and personal development;
• Modern, centrally located buildings with canteen facilities and an excellent public transportation connection;
• Free salad, fruit, soup and bread available to all employees;
• Health Insurance since day one in the company;

• Free company events and activities;
• Floor animation activities, with prizes every month.

With over 40 years of experience in connecting brands with their customers, Teleperformance has become the most trusted provider of omnichannel customer solutions. Always adapting, we care about each customer experience. We put the human touch in everything we do , be it customer care, technical support, customer acquisition, digital solutions, analytics, back office, or other specialized services.

With a team of more than 10 000 employees, from 95 nationalities, we provide services in 35 languages. Teleperformance Portugal was considered ten times the best company to work for in Portugal by the Great Place to Work Institute and the winner of the “Young Talents Attraction” Award in 2019. Furthermore, we were awarded five times by Exame magazine as one of the best companies to work for in Portugal and the best company within our sector.Also, our company was the fast growing company in Portugal in the past three years by Expresso, Informa D&B and Deloitte.

Our team is multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.We are trusted with billions of unique interactions worldwide and we want you to be part of it.