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ICT Solution Manager (Mandarin Speaker)- Germany job in Frankfurt am Main at China Telecom Europe

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ICT Solution Manager (Mandarin Speaker)- Germany at China Telecom Europe

ICT Solution Manager (Mandarin Speaker)- Germany

China Telecom Europe Frankfurt am Main, DE Full Time
Required languages: German / Chinese-Mandarin
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Key Responsibilities:

  • To propose solutions that comprise China Telecom services, telecommunication and ICT products for Enterprise customer requirements.
  • To involve in the whole Pre-Sales Solution stage that may comprise of attending customer meetings, formulate a winning strategy by producing the best solution design, provide presentations, demonstrations, proposal writing and answer RFP/bid.
  • Provide Bid management functions of ICT projects.
  • Provide solution input in BSS within specified KPI timescales, ensure solution is deliverable.
  • To provide oral/written communication with sales and customers to ensure accurate response.
  • Provide adequate backup to other team member during leave.
  • Work as a team to provide new ideas and share solution knowledge via regular team meetings.
  • Highlight and escalate any issues to Director as necessary.
  • Escalate issues to the relevant technical experts when appropriate
  • Solution Team to be the ‘Center of Excellence’ on certain products and services, where individual members will be Technical Experts to provide guidance to other CT regional teams.
  • Produce solutions using CT products but not limited to our services if it does not meet customers’ requirements. I.e. use of total off-net solution if needed.
  • Update Server in SA Solution Folder with Bid Templates, unique solutions, new solution suppliers and contacts.
  • Highlight problems in BSS in order that is preventing from providing solutions as efficiently as possible.
  • Centralise all bid documents.
  • Provide high level training to Sales Team on new and relevant solution services.
  • Assist sales with pre sales engagements and taking ownership for the solution
  • Take a lead role in client meetings in order to establish key information and propose appropriate solutions.
  • Provide validation and guidance on proposals for internal teams
  • Accountable for the overall solution passed to Project Management.
  • Accurately maintain data entries in the relevant fields of the appropriate business systems.
  • Other tasks assigned by line manager

Requirements:

  • 5 years’ experience in technology related work, including solution manager, presales specialist or technical sales engineer in a customer facing environment
  • Experience and expertise in at least two of the following areas: networking, security, datacenter facility, unified communication, virtualization
  • Hands on and/or architecture experience on large scale enterprise and service provider environment
  • Understand what it take to be a successful solution manager
  • Any relevant certification will be a plus (e.g. CCIE, VCP)
  • A Bachelor’s Degree in Computer Science, Engineering, Mathematics, related field or equivalent experience
  • Must be fluent in Mandarin, English and German
 

Recommended Skills

  • German Language
  • Sales Engineering
  • Engineering
  • Telecommunications
  • Information Security
  • Cisco Certified Internetwork Expert
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Job ID: f79850cfd65a