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Team Leader – Customer Support job in București at Conectys

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Team Leader – Customer Support at Conectys

Team Leader – Customer Support

Conectys București, RO Full-Time
Required languages: English
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You come with:

  • Fluent level of English;
  • Minimum 2 years of experience in a Team Manager/Supervisor role in a BPO environment;
  • People management and performance management experience;
  • Availability to work from home Monday-Friday, 9-18, on a full-time schedule;
  • A good internet connection.

Your day in Conectys:

  • You will coordinate day-to-day activities, supervise tasks, roles, and responsibilities of the team;
  • You will provide supervision and direction to subordinate staff and coordinates workflow;
  • You will answer questions, and resolves problems of the supervised team;
  • You will review work performance, identifying problems with performance and solutions to those problems;
  • You will regularly monitor the accuracy, completeness, and timeliness of completion of the duties for the team supervised;
  • You will supervise the maintenance of personnel records (annual/medical leaves) timesheets for staff supervised.

We have for you:

  • Attractive salary, Monthly performance bonus;
  • Meal Tickets, Private medical insurance, Bookster, and other benefits and discounts;
  • Full-time position, office hours shifts;
  • Work from home possibility;
  • Training programs to help you develop your skills and identify new ones;
  • International career opportunities;
  • A professional work environment in a fast-growing company with young and dynamic people.
 

Recommended Skills

Business Process Outsourcing
Scheduling
Workflows
Management
English Language
Maintenance
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Job ID: 4000