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Customer Service Representative (Remote) - German at CPM International

Customer Service Representative (Remote) - German

CPM International Work from Home/Remote Full Time
Required languages: English / German

Through research, development, and partnership, our client produces hygiene and healthcare products that people love worldwide and have trusted for generations. As well as this, they are well-known for their commitment to making a meaningful impact on society and the environment through their sustainability efforts.

What will you be doing❓

  • Working collaboratively with consumers to answer product information requests and resolve queries in a skillful and professional way
  • Delivering exceptional, client-centered resolutions in a timely manner
  • Offering an omnichannel service to our consumers via telephone, email, chat, and social media
  • Developing a sound understanding of the products and services offered by our client
  • Embracing our company values and acting as a brand ambassador.
  • Requirements

    What are we looking for

  • Fluent level of German with exceptional grammar and spelling skills
  • High level of English (Both written and spoken)
  • A genuine passion for delivering outstanding customer service
  • Ability to deal with sensitive calls with empathy
  • Strong administrative skills with a keen eye for detail
  • Professional outlook and proactive approach to problem-solving

  • Benefits

    What do we offer? 💡

    • Permanent contract
      • Full-time: 39 hours per week
      • Working Schedule: Monday to Thursday 9:00am to 6:00pm & Friday 9:00am to 5:00pm / 10:00am to 6:00pm
    • Salary: €18,000 gross per year
    • Training: 2 weeks
      • Training schedule: Monday to Thursday 9:00 am to 6:00pm and Friday 9:00 am to 5:00pm
    • Professional training that optimally prepares you for your job
    • Work from home, anywhere in Spain
    • Start Date: April 14th

    If you want to know more, then we are ready to meet you…….

    Who we are

    At CPM, we create and deliver insight into sales, marketing, and customer experience strategies, wherever and whenever our clients, customers, and shoppers can be influenced.

    Today, CPM leads a diverse and inclusive working environment employing over 3000 people, delivering high-end customer experience solutions across 71 markets in over 26 different languages

    We’re People People

    We understand what makes people tick. We also know that talented people, expertly trained and happy at work, do brilliant work for our clients daily.

    CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations, or marital status

    Recommended Skills

    • Administration
    • Attention To Detail
    • Customer Service
    • English
    • Partnerships
    • Passionate
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    Job ID: 99264CE052