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Gaming Support Specialist with Portuguese job in Sofia at Sutherland Global Services

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Gaming Support Specialist with Portuguese at Sutherland Global Services

Gaming Support Specialist with Portuguese

Sutherland Global Services Sofia, BG Full Time
Required languages: English / Portuguese
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Job Description:

Love entertainment and video games? Share your passion
and use your amazing customer service skills to make
someone’s day – every day!

Join us as a Gaming Support Specialist and get to support our
client - an entertainment company which develops multiplayer
games for mobile phones



Qualifications:

Our ideal candidates have:
— Excellent verbal and written Portuguese and English language
skills
— An interest for video gaming, specifically mobile games
— Excellent customer service and soft skills
— The ability to identify customer needs and provide
solutions
— Good troubleshooting skills

In this role, you get to:
— Enjoy a fun work environment
— Provide professional support to customer queries, mainly
via email
— Educate customers on troubleshooting processes
— Identify and analyze a player’s needs and create the best
resolution for them
— Impact the improvement of the customer support process
— Enjoy an excellent remuneration package and benefits
such as food vouchers, compliment cards, free coffee,
multisport card, relocation package, buddy program,
additional health & life insurance, and much more
— Enroll in career development programs
— Participate in teambuilding activities
— Work from a centrally located office
— Enjoy an ecofriendly environment (We encourage the use
of bikes and also ensure free parking spaces for them)

It’s not just a job, it’s your career.

To apply send your CV.

 

Recommended Skills

Complex Problem Solving
Mobile Phones
Customer Service
Portuguese (Language)
English Language

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Job ID: 21003722_en