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Customer Success Manager, Germany / RoW job in Berlin at Smartvatten

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Customer Success Manager, Germany / RoW at Smartvatten

Customer Success Manager, Germany / RoW

Smartvatten Berlin, DE Full Time
Required languages: German
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Smartvatten is a rapidly growing water management service company with 50+ employees and operations expanding across Finland, Germany, Sweden, BENELUX and the U.S. Our Smartvatten remote monitoring service helps almost 8000 property owners in already over 10 000 properties in 17 countries to stop flushing money down the drain and catch plumbing leaks before it's too late.

As part of Smartvatten's internationalisation strategy, we are now strengthening our team in order to meet the rising demand in the real estate industry. We are therefore looking for:

Customer Success Manager, Germany / RoW (Rest of the World) in Berlin or Frankfurt area

Your main tasks

  • Helping customers implement new technology and service in their work
  • Being a customer advocate (listening to their needs, working for their interests)
  • Building and maintaining strong and long-term customer relationships

We expect you to have

  • Experience from customer interface roles (customer success, service, sales)
  • Strong time management skills and adaptive to unexpected situations
  • Pioneer mindset and willingness to learn new things
  • Ability to proactively identify customers issues
  • Fluency in German and professional working proficiency in English. Additional language skills are seen as an advantage

We Offer

  • A key position in a rapidly growing, financially stable company
  • Great industry-specific references of leading property owners and property managers
  • Ultimate support from the global team with experience of the fast-growing business
  • A modern and agile working environment
  • Great career opportunities based on the results delivered

For more information please contact

Mika Liedes, Head of Customer Experience

[ Email address blocked ]

+49 151 678 233 08


Recommended Skills

  • German Language
  • Adaptability
  • Curiosity
  • Time Management
  • English Language
  • Interface
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Think you're the perfect candidate?
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Job ID: 81b8f00452b8