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Content Analyst - Arabic/Maghreb/Kurdish/German and more job in Dublin at CPL

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Content Analyst - Arabic/Maghreb/Kurdish/German and more at CPL

Content Analyst - Arabic/Maghreb/Kurdish/German and more

CPL Dublin, IE Full Time
Required languages: Arabic / German / Kurdish
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As a Community Operation Analyst you will be working through Cpl/Covalen onsite one of the biggest social media companies in the world.

*Candidates in this position must be able to deal with extreme, graphic and sensitive content*

You as part of a team will review content , which have been flagged for being in violation with the company’s policies . It will be your job to review and analyse flagged content, and decide whether or not to remove it from the social media platform.
 

What will you do?

  • Become and remain knowledgeable about client’s products and community standards.
  • Make well balanced decisions and personally driven to be an effective advocate for our community.
  • Display a strong bias to doing what’s right.
  • Investigate and resolve issues that are reported on client’s platform.
  • Support and reports of potentially abusive content.
  • Use market specific knowledge, signals and insights to spot and scope scalable solutions to improve the support of our community.
  • Enforce clients Terms of Use by carefully monitoring reports of abuse on the site.
  • Recognise trends and patterns and escalate issues outside the company policy to the global team.
  • What do you need to have?

  • Fluent in market language (any of the listed below) and English. 
  • Arabic, Maghreb, Turkish, German, Danish, Finnish, Russian, Indonesian, Thai and more.

  • Cultural understanding of the market.
  • Experience in working in an office environment is preferable.
  • Passion for ensuring a positive, safe user experience.
  • Flexible in working in a faced paced environment with different projects to work on.
  • Ability to learn new information in a short period of time.
  • Eligible to work in Ireland full time (European citizenship, Stamp 4, Stamp 1g)
  • What BENEFITS will you get?

  • Free canteen onsite in client site during shift hours
  • Health Care
  • Extensive Training & Development
  • Free access to Covalen Group Scheme website
  • Free access to Covalen 24-hour Employee Assistance Programme (EAP)
  • Free access to Covalen’s Wellness Programme
  • Covalen’s Tax Saver Scheme
  • Covalen’s Bike to Work Scheme
  • Further details

  • Salary: €27K (Monthly pay)
  • Location: Sandyford - (D18).
  • Hours: 37.5 hours per week - Monday to Sunday (including Bank Holidays).
  • Day/Evening shift
  • Contract Type: Permanent
  • How can I help you?

  • Send your CV to [ Email address blocked ]
  • I like giving support to all my candidates, so I'll guide you through the entire process.
  • Preparing your CV and interview.
  • LinkedIn profile: www.linkedin.com/in/laura-molina-chico
  •  

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