German Customer Experience Advisor for Travel Giftbox Project job in Lisbon at Webhelp Portugal

We are passionate game-changers!

• Manage customer expectations through a cordial and empathetic stance and advise them in tailoring the very best experience from all the options available in our travel and leisure packs.
• Become a part of an inclusive and supportive team who will work with you at achieving your development goals and receive consistent guidance and feedback from our dedicated team leaders and trainers.

• Native or Proficient German and fluent English (minimum level B2)
• Excellent communication skills coupled with empathy and team spirit
• Previous experience in Customer Service or in the Tourism Industry is a plus
• For non-EU residents, it is mandatory to have a valid work permit.

• Competitive wages (14 monthly payments per year)
• Performance bonus
• Transportation allowance
• Meal allowance paid in voucher card (net)
• Health insurance with a dental plan (after 6 months contract)
• Relocation package - shared accommodation and flight reimbursement
• Opportunities for career progression and possibilities for an international career through the Webhelp International Mobility Program
• Availability to work from home*

• Work with a diverse environment with people from over 15 nationalities
• Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
• We promote inter-company mobility to work at any of our sites around the world
• New and modern offices in Parque das Nações, Oriente, Portugal.