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Technical Support Advisor - French Market job in Barcelona at Webhelp Spain

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Technical Support Advisor - French Market at Webhelp Spain

Technical Support Advisor - French Market

Webhelp Spain Barcelona Full Time
Required languages: English / French
17.000 € - 20.000 €/Año


Are you looking for new challenges? Do you need a change?

This role would be suitable for those interested in new technologies and an international environment. If you speak native level of Swedish and you have a high level of English, you are the perfect fit!

We are looking for a Technical Support Advisors to work for A well-known American corporation which provides hardware (smart phone and tablets)/ software product services.

As the Technical Support Advisor, you will be:

- Maintaining client relationships through product support over the phone
- Providing customers with quotes and product knowledge
- Handling effectively all incoming incidents
- Gathering information from customers, troubleshoot technical issues

Conditions and benefits:

- Full-time (39hrs/week) and long-term contract
- Salary: 17,234.18 euros gross/year + up to 2,000 euros gross/year in bonus
- Rotative shift: Mon-Sun 09:00-20:00
- Location: Barcelona
- Possibility to grow within the company
- Start date: 20th of February
- Holidays: 23 working days of paid annual leave (generated on the basis of the calendar year and in proportion to time worked)*


-Native level of French with fluent English
- Great teammate
- Willingness to learn and apply new technologies
- Analytical skills with demonstrated problem solving ability desired
- Ability to operate in high pressure situations
- Good technical skills and knowledge preferable
- Excellent communication skills.

***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation. ***
*The period of holiday entitlement is fixed by mutual agreement between the company and the employee.

Recommended Skills

  • Analytical
  • Communication
  • Curiosity
  • English
  • French
  • Problem Solving
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Job ID: ACQ16273