Do you want to contribute to healthcare and well-being around the world? 

Are you Dutch native or fluent with strong English communication skills? 

Looking to make your career in a multicultural environment in sunny and happy Lisbon? 

So we have the perfect opportunity for you!
 
Your future project: join our Dutch Customer Support team.
 
Abbott Diabetes Care create breakthrough products – in diagnostics, medical devices, nutrition and branded generic pharmaceuticals – that help people lead healthier lives, full of unlimited possibilities. 
 
As a customer service specialist in this project, your daily responsibilities will include:

• Provide first contact resolutions to customer queries regarding Freestyle Libre and other glucose meter devices


• Offer specialized customer support through written and phone communication


• Provide information regarding purchasing procedures, orders' tracking, and deliveries


• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner


• Meet and exceed our customer service quality goals, compliance regulations and productivity targets


• Create amazing customer experience that people value and we are proud of


• Be responsible to follow the direction of management and provide feedback

 
To succeed in the role, you will need to have:

• Native or proficient level of Dutch (C2)


• Intermediate level of English (at least B2) both verbal and written


• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills


• Analytical and problem solving skills with strong attention to detail


• Desire to learn and advance, be a curious investigator and problem solver


• High-speed internet access and appropriate conditions for remote work


• Must hold EU citizenship or valid work permit for Portugal


• Be a local candidate or willing to relocate to sunny Lisbon, Portugal

• Signing bonus


• Relocation package


• Competitive wages


• Paid professional training


• Employee discounts


• Private healthcare & dental insurance (after six months of employment)


• Growth opportunities through various development programs


• Fun and engaging company-wide initiatives, including our EverBetter wellness program


• Job stability


• Life-long skills and experience


• Excellent work culture

 
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 
 
Apply today!