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Canon Spanish-Catalan Customer Service
Are you familiar with digital cameras, printers & photocopiers? Join our Catalan-Spanish Customer tech Support team for Canon!
Would you like to get an in-depth experience in the world of photography and imaging? This is your chance to join our Canon tech-support team. Teleperformance Greece collaborates with Canon and offers job opportunities for technology enthusiasts to provide support for digital cameras & other imaging products to customers from Spain.
We equip successful candidates with a complete training on the company’s imaging & optical products, as well as guidance on providing troubleshooting and technical solutions.
This is your chance to join our amazing Canon tech-support team.
What you will do:
- Communicate with customers via phone, chat & e-mail
- Troubleshoot technical issues using your problem-solving skills
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
- Ensure that key stakeholders are up to date on the resolution status of their issue, through effective written and verbal communication.
- Log the cases on internal systems, while getting up to date with client’s products & services.
What you will bring:
- Native level of Catalan-Spanish
- Good English knowledge
- Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills
- Be resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
- Empathy and a passion for customer service, solid team and collaboration skills, work independently with limited supervision
- Ability to adapt and flex style according to customer personality, culture, and profile
- Help-desk or system admin experience will be considered as an advantage
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
- Competitive monthly salary + 2 extra salaries per year
- [ Link removed ] : Bring a Friend and get up to €2.000 depending on the language
- Private Health Insurance
- Numerous benefits and discounts
- Full training by certified instructors
- Professional growth & [ Link removed ]
- [ Link removed ] as well as [ Link removed ]
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a [ Link removed ] that fosters diversity
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering [ Link removed ] to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 12,000 people from 110+ nationalities.
Thinking about relocating and wondering about cost of living in Greece? Get an idea here:
Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is considered to be quite low, [ Link removed ] . No wonder Greece is a popular destination for tourists and expats alike.
Find out more
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Recommended Skills
- Adaptability
- Brand Identity
- Catalan
- Communication
- Creativity
- Customer Satisfaction
Job ID: 195968