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Digital Rights Operations Agent - German job in Dublin at CPL

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Digital Rights Operations Agent - German at CPL

Digital Rights Operations Agent - German

CPL Dublin, IE Full Time
Required languages: German
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Summary

I'm recruiting for a Digital Rights Operations Agent to work for a Fortune 500 firm, a leading professional and solutions provider in the industry. 
The successful candidate will provide services for their client, a technology and social media conglomerate to review uploaded content and flagged account activity for indicators of fraudulent activity to remove fraudulent content according to their client's policies.

 

Responsibilities

  • Evaluate, label and identify patterns in suspicious activity 
  • Review non-objectionable content, create tasks, follow-up on open tickets
  • Review account details for indicators provided by client analysis and determine whether the items meet criteria provided by client Policy. 
  • Provide feedback on trends identified in the review.
  • General data entry related tasks. 
  • Provide suggestions to improve the process and workflows 

  • Requirements

  • Entry level position - all backgrounds are welcome
  • Fluency in German and English
  • Familiar with and user of social media products 
  • Excellent work pacing (time management) skills, able to work independently 
  • Attention to detail is essential to ensure the quality of work execution 
  • Able to work in multiple tools/web browser windows at one time 
  • Motivated, takes initiative, high energy 
  • Familiar with Microsoft Office (mainly excel) for updating progress
  • Interpersonal Skills 
  • Good problem solving 
  • High School or Leaving Certificate 


  • Contract ​​​​​​​
  • Salary: €28,000 basic + Performance Bonus + Free meals and Snacks on-site + Pension and Healthcare Contribution Schemes etc.
  • Contract: 1 Year Fixed-term Contract (possibility for renewal and permanency)
  • Hours: Full-time (40 hours per week), Flexible, Tuesday to Saturday with Shift Premium included
  • Location: Based in Office in Dublin, Ireland (Essential Workforce)


  •  

    Recommended Skills

    Time Management
    Complex Problem Solving
    Interpersonal Skills
    German Language
    English Language
    Self Motivation

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    Job ID: f3549c108810