Create a Job Alert.
Enter your email below to save this search and receive job recommendations for similar positions.
Thank you.
We'll send jobs matching these to
You already suscribed to this job alert.
GB
You’re being taken to an external site to apply.
Enter your email below to receive job recommendations for similar positions.
IT Support Specialist with Dutch and German
Wipro Technologies
Gdansk, Pomeranian, PL
Full-Time
Required languages: German / Dutch
Create Job Alert.
Get similar jobs sent to your email
Your responsibilities:
- Serve as the first point of contact for end users seeking technical assistance.
- Perform remote troubleshooting through diagnostic programs.
- Determine the best solution for faster resolution of end users issue.
- Educate and guide the end user through the problem solving.
- Provide information on IT products or services based on end user query.
- Record all issues and their resolution in IT ticketing tool.
- Follow-up and update end user on status and information of issue reported.
- Identify and suggest improvements on current processes followed.
What are we looking for in a candidate?
- Perfect if you have already experience in IT Customer Support
- Good written and verbal communication skills in English, Dutch and German
- Team player
- Ability to handle curveballs
- Goal-oriented focus
- Interactive personality
We provide many benefits!
- Relocation assistance - Accommodation, travel and other expenses covered
- Medical Insurance
- Life & Disability Insurance for employees and family members
- Wipro Social Fund Scheme
German (Business Fluency), Dutch (Business Fluency)
Recommended skills
Dutch Language
German Language
Technical Assistance
English Language
Success Driven
Team Working
Job ID: ITSDG