GB
0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Customer Advisor with German and English for Airbnb job in Αθήνα at Webhelp Greece

Create Job Alert.

Get similar jobs sent to your email

List of Jobs and Events

Apply to this job.
Think you're the perfect candidate?
Apply on company site
Customer Advisor with German and English for Airbnb at Webhelp Greece

Customer Advisor with German and English for Airbnb

Webhelp Greece Αθήνα, GR Full Time
Apply on company site

Why join us

Are you passionate about tourism and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers in Athens and use your communications skills in German. We are bringing Customer Advisors on board for our client Airbnb, the home rentals leader on the global market. You will learn fascinating insights into the travel industry while building a long-term career and developing your negotiation skills. No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers.



Responsibilities :What you’ll be doing at Webhelp: Manage outbound and inbound calls, emails or live chats Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team targets and call handling quotas Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies

Requirements :What we’re looking for: Proven customer support experience or experience as a client service representative Native / near-native in German language and above C1 level of English Good MS Office skills Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively You appreciate our values of recognition, integrity, unity, commitment and you are eager to create the 'wow' too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. Please note that non-EU residents must have a valid Greek work permit to be considered for employment.

The Company offers :

What we offer:

• Competitive remuneration package / 14 salaries

• Indefinite term contract

• Fully paid training program

• Private life & medical Insurance (including eyecare & dental care)

• Performance bonus

• Monthly meal allowance (prepaid Mastercard)

• Mental health support helpline

• Amazing facilities – including a bio-climatic, award-winning new building

• Free use of gyms

• Corporate restaurants catering for all tastes and nutritional needs

• Kitchen and dining areas (free use of fridge & microwave)

• Locker rooms for storing personal belongings

• Relax/Playroom

• Restaurant area

• Opportunities for international Career development through Webhelp International Mobility program

• Relocation package (including Welcome Bonus) and administrative support when required (tax, social security registration, bank account opening, etc)

You appreciate our values of recognition, integrity, unity, commitment and you are eager to create the 'wow' too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.

Please note that non-EU residents must have a valid Greek work permit to be considered for employment.
Non-Discrimination: Webhelp Greece is an equal opportunity employer and sees diversity as a resource, encouraging everyone regardless of gender, age, religion, ethnicity to seek employment with us.



Why Should you apply :Our
clients are seeking teams of bright and diverse individuals to work in a brand-new contact centre which offers a wide range of support to users throughout the World. Teams are fully multilingual, and you will work within a truly international organization and team. Do you want to build a career within a new multinational fast-growing company in Greece? Are you interested in working for an innovative, technology driven company? If you say yes to these two questions, then we are waiting your application!



Recommended Skills

  • Active Listening
  • Adaptability
  • Communication
  • Customer Service
  • Diversity Awareness
  • English
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Job ID: 58