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Spanish Customer Service for domestic appliances job in Θεσσαλονίκη at Teleperformance

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Spanish Customer Service for domestic appliances at Teleperformance

Spanish Customer Service for domestic appliances

Teleperformance Θεσσαλονίκη, GR Full Time
Required languages: English / Spanish

 Are you a Spanish speaker? Grab this chance to join our Customer Service team in Greece to work with the leading domestic appliances manufacturer


 Our collaboration with a major domestic and commercial appliances manufacturer is getting stronger, with a common goal: Exceed customers’ demands! Grab the opportunity to join our Customer Service team, to offer customers excellent solutions.


If you have the service gene in your blood and work well in a team, then Teleperformance Greece is the place for you.



Your responsibilities:



  • Responding to customers’ inquiries via e-mail, chat & phone



  • Work on the different business transactions (information request, service request, complaint, and sales request spare parts)

  • Log calls/cases from customers into the customer relationship database

  • Work effectively as part of a team, developing effective and supportive relationships with colleagues and management

  • Be positive & proactive and have a desire for applying continuous improvement processes

  • Provide and maintain a strong, professional relationship with all customers and always show empathy

  • Strive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiry


Job requirements:



  • Fluency in Spanish

  • Excellent writing skills

  • Good command of English

  • Soft skills & politeness



  • Technically adept (know your way around Windows, shortcuts, basic troubleshooting)

  • Capability of multitasking



What we offer:



  • Remote working option (for candidates located in Greece)

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)

  • Competitive monthly salary + 2 extra salaries per year

  • [ Link removed ] : Bring a Friend and get up to €2,000 depending on the language

  • Private Health Insurance

  • Numerous benefits and discounts

  • Full training by certified instructors

  • Professional growth & [ Link removed ]

  • [ Link removed ]  as well as [ Link removed ]

  • Free online Greek language courses

  • State-of-the-art premises, providing a great working environment with relaxing break areas

  • Work for a [ Link removed ] that fosters diversity



Thinking about relocating and wondering about the cost of living in Greece? Get an idea here:


Greece has enviable history and culture, climate, and cuisine – and yet, the cost of living is among the lowest in Europe, [ Link removed ] . No wonder Greece is a popular destination for tourists and expats alike.


 


Find out more!


Would you like to see more [ Link removed ]  options?


Do you need even more [ Link removed ] ?

Recommended Skills

  • Business Process Improvement
  • Courtesy
  • Customer Relationship Management
  • Databases
  • English
  • Hardworking And Dedicated
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Job ID: 381551