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Specialist, Customer Service job in Prague at Grafton Recruitment CZ

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Specialist, Customer Service at Grafton Recruitment CZ

Specialist, Customer Service

Grafton Recruitment CZ Prague, CZ Full-Time
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CUSTOMER SERVICE * ADMINISTRATION *TOP COMPANY * INTERNATIONAL * Your role will be pro-active, varied and communicative: • Responsibility for Customer Service supporting one of the European business units • Order entry and customer claims process • Maintain high customer service levels • Participate in cross-functional process improvement initiatives • Liaise with multiple stakeholders to ensure issues are identified, tracked, and resolved in a timely manner • Monitor and report Key Performance Indicators (KPIs)
 

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Performance Indicator
Funcitonal Process
Customer Service
Claims
Business Process Improvement
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Job ID: 370458