How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine - along with flavorful Greek cuisine - sound like an option you’d like to explore? Jump head-first into the Mediterranean experience and join our ever-growing Nordic Zalando Customer Care team in one of the most popular destinations in the world – Chania, Crete!

If you are fluent in Danish and possess an unparalleled passion for self-expression through fashion, grab the opportunity and come work with Zalando, Europe’s leading online platform for fashion and lifestyle.

Join a community with an unwavering commitment to sustainability and D&I, dedicated to finding solutions for every aspect of the fashion journey; all of this, while enjoying your stay on a Greek island famous for its rich culture, fabulous landscapes and buzzing nightlife, where you will also get the chance to socialize, build your professional network, improve your communication skills and enrich your CV with notable work experience.

 Be part of the change and join us in beautiful Crete!

• Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company
• Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
• Handle inquiries about product orders, payments and deliveries, as well as complaints - always in a professional and timely manner
• Turn every customer into a happy customer!
• Exchange ideas and solutions with your colleagues!
• Enjoy your time in Crete!

• Fluency in Danish
• Very good use of English – both in written and spoken language
• Work experience in the field of retail is welcome
• Familiarity with e-commerce will be considered an asset
• Exceptional communication & soft skills, as well as a problem-solving mentality
• Computer knowledge/tech savviness
• A positive and adventurous attitude
• A sponge that is willing to soak up all the knowledge and experience we offer

• Complete relocation support (flight ticket to Chania, Crete, pick-up & drop – both at no cost to you)
• Free accommodation or extra accommodation bonus, throughout the entire employment period
• Competitive monthly salary + 2 extra salaries per year
• A generous bonus scheme
• Fully remunerated training by certified instructors

• [ Link removed ] : Bring a Friend and get up to €2.000 depending on the language

• Extra private health insurance
• Consistent support for anything you may need along the way
• Numerous benefits and discounts
• State-of-the-art premises – including an amazing activity room with a fully-equipped gym, table tennis table and TV
• [ Link removed ] as well as [ Link removed ]
• Free online Greek language courses
• Professional growth & [ Link removed ] within a multicultural, safe, and fun workplace
• Work for a [ Link removed ]  that fosters diversity

This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering [ Link removed ]  to all, regardless of gender, ethnicity, religion, culture, or age. For these reasons, we invite you to join our big family of more than 12,000 people from 110+ nationalities.

Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is considered to be quite low, [ Link removed ] . No wonder Greece is a popular destination for tourists and expats alike.

Would you like to see more [ Link removed ]  options?

Do you need even more [ Link removed ] ?