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Customer Service Repre...

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Iclandic Customer Service at Headhunt International

Iclandic Customer Service

Headhunt International Athens Full Time
Required languages: English / Icelandic
● Refund request: process refund request on behalf of the customers.
● Payment account issues: assisting customers with setting up their payment accounts as well as troubleshooting related issues.
● Unauthorized charges: guiding customers to report issues related with unauthorized charges and processing related request.
● 3rd party (developer) issues: offering a high-level support for developer issues and, where necessary, referring the customer to the developer.
● Gift Card issues: guiding customers on the usage of Gift cards

Phone-Email-Chat Channels (Currently only Email channel is supported, expansion to Phone/Chat)

Recommended Skills

  • Problem Solving
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Job ID: 71667