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Fashion Customer Representative - UK Market job in Barcelona at Webhelp Spain

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Fashion Customer Representative - UK Market at Webhelp Spain

Fashion Customer Representative - UK Market

Webhelp Spain Barcelona Full Time
Required languages: English
15.000 € - 21.000 €/Año


Are you interested in working for a world-renowned fashion brand?

Our company
Our clients belong to the top 500 business companies in the sectors IT, telecommunications, e-commerce, automotive, and financial services. We are a multicultural company collaborating with employees from over 100 different nationalities. We offer a great work environment, modern offices, a dynamic and young approach, with true career opportunities.

Your future project:
The brand you will work for is not just an internationally famous multinational which designs, manufactures and markets pants, jackets, shirts and skirts among other things. It is also an iconic part of our modern history.
Join our exciting and successful team to enter the fashion world.

Your role:
As a Customer Service Advisor, you'll work directly with clients by email and phone to offer solutions for all their inquiries.
The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Hours and Benefits:
- 39 hours/week: Monday to Friday from 09:00 to 18:00 or from 10:00 to 19:00
- Salary for 39 hours: 16.732.21 Euros gross/year + up to 1.200 Euros gross/year in bonus
- Temporary contract
- Ongoing training
- Possibility to grow within the company
- Start date: Immediate
- Holidays: 23 working days of paid annual leave (generated on the basis of the calendar year and in proportion to time worked)*

Why apply?
- A large variety of discounts with our partners
- Free weekly and after work activities
- We promote intercompany mobility to work at any of our sites around the world. We have more than 140 locations in over 35 countries
- Real growth opportunities to progress
- New and modern office in the center area
- Receive a bonus starting from 300 euros for referring your friends

Career opportunities:
If you are interested in growth, our high performers can move to our social media team, become a trainer/mentor, quality analyst, or move into management.


Our expectations:
- You are open minded and flexible, and you can fit your own style into the team
- You love helping people and client satisfaction is important to you
- You have an outgoing, enthusiastic and engaging personality
- You enjoy working in a dynamic and multicultural work environment
- Team spirit is important to you!

Your contributions:
- Your English is at native level
- You can handle high volumes of work under pressure
- You are a fast learner
- You are highly computer literate
- You have great communication skills and are people oriented

If you identify with this, JOIN US!

***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate against any candidacy because of age, disability, ethnicity, marital status, gender, nationality, ideology, politics, race, religion or sexual orientation***
*The period of holiday entitlement is fixed by mutual agreement between the company and the employee.



Recommended Skills

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  • Computer Literacy
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  • Customer Satisfaction
  • Customer Service
Apply to this job.
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Job ID: ACQ13769