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French speaking Customer Support Agent - Porto job in Porto at Spot On Connections

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French speaking Customer Support Agent - Porto at Spot On Connections

French speaking Customer Support Agent - Porto

Spot On Connections Porto, PT Full Time
Required languages: French
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Responsibilities:

Handling incoming phone calls/e-mails from customers regarding technical issues related to customers products
Solve with precision and efficiency emerging issues that customers may face
Perform corrections and optimize the customers technical knowledge
Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
Meet and exceed our customer service quality goals, compliance regulations and productivity targets
Create amazing customer experience that people value and we are proud of
Be responsible to follow the direction of management and provide feedback

Requirements:

Native or proficient level of French (C2)
Advanced level of English (at least C1) both verbal and written
Strong communication skills - with excellent phone conversation skills, attentive listening and superior writing skills
Analytical and problem solving skills with strong attention to detail
Desire to learn and advance, be a curious investigator and problem solver
High-speed internet access and appropriate conditions for remote work
Must hold EU citizenship or valid work permit for Portugal



To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere.

We offer a 250 euro 'refer a friend' bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.
Looking for a new career opportunity in Porto, Portugal? On behalf of our client, we have an exciting opportunity for dedicated fluent French speakers! Interested in the role or know friends who are? Let us know! Get in touch with our Recruitment Consultants today! Responsibilities: Handling incoming phone calls/e-mails from customers regarding technical issues related to customers products Solve with precision and efficiency emerging issues that customers may face Perform corrections and optimize the customers technical knowledge Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner Meet and exceed our customer service quality goals, compliance regulations and productivity targets Create amazing customer experience that people value and we are proud of Be responsible to follow the direction of management and provide feedback Requirements: Native or proficient level of French (C2) Advanced level of English (at least C1) both verbal and written Strong communication skills - with excellent phone conversation skills, attentive listening and superior writing skills Analytical and problem solving skills with strong attention to detail Desire to learn and advance, be a curious investigator and problem solver High-speed internet access and appropriate conditions for remote work Must hold EU citizenship or valid work permit for Portugal To find out more about this great opportunity and many others, get in touch with the SpotOn Connections team. We have options for speakers of many languages across Europe with positions based in Athens, Thessaloniki, Limassol, Lisbon, Porto, Malta, and elsewhere. We offer a 250 euro 'refer a friend' bonus for successfully placed candidates, so please send us any candidates that you feel might be suitable for this role.

Recommended Skills

Friendliness
Coordinating With Others
Complex Problem Solving
Communication
French Languages
English Language
Apply to this job.
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Job ID: 170320212