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3D Printer Remote Tech Support with German (Barcelona based) - 1590139685 at City Job Offers

3D Printer Remote Tech Support with German (Barcelona based) - 1590139685

City Job Offers Dortmund, DE Full Time
Required languages: German
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3D Printer Remote Tech Support with German (Barcelona based)Permanent Full-timeAre you passionate about 3D printing and interested in working for the world'sleader in personal systems and Inkjet Technology? Great! We are in search ofnative German-speakers to provide remote Tech Customer Support. Empower yourdigital skills while gaining a privileged know-how of the IT market with thisJob Offer! ** **German-speaking 3D Printer Remote Tech Advisor (based in Barcelona)The companyWelcome to a top business company in IT, telecommunications, e-commerce,automotive, and financial services. This is a multicultural company withemployees from over 29 different nationalities. They offer a great workenvironment with true career progression. ** **Your opportunityPlay your part at a global company that is leading the next industrialrevolution by changing how the world designs and manufactures. Join amotivated and successful team in Barcelona and enter the world of 3D printingtechnologies with this job for German-speakers!The roleTogether with your colleagues at the Remote Support Engineers (RSE) team, yourmission is to deliver 3D Solution Services from Barcelona Care Center. This is your new job in Barcelona if\- You have native level German and you are fluent in English (oral andwritten)\- You are passionate about technology and 3D printing\- You are happy to work in the IT industry\- You are open to learn everything about 3D Printing technology\- You have great communication skills, coupled with empathy\- You have the ability to work collaboratively in an ethnically,linguistically, and culturally diverse environment\- You are EU resident or you have a valid work permit***Previous experience in a similar position is a plus!Your day to day at work\- Support the end customers (3D service bureaus & enterprise customers),channel partners and client's Service workforce on the resolution of 3DPrinters technical issues\- Accelerate the adoption of client's products by building a competitiveadvantage through a lean support experience in the 3D printing market\- Deliver remote support in order to resolve the technical issues ofcustomers, identifying, if needed be, the parts required and the convenienceof sending a Field Services Engineer (FSE) to repair the product onsite\- Provide quick and effective remote resolutions and great customerexperiences\- Work closely with Contact Center Agents, Competency Center Engineers andField Support Engineers to ensure that the right solution is given at theright time\- Engage with customers over remote tools (telephone, email and remote accessSW) and follows up until the issue is resolved ** **Keywords to success in Technical Support\- Organizational skills\- Time management\- Techie\- Problem solver\- Team-player ** **Benefits\- Permanent contract and full-time position (working schedule: 09:00 to18:00)\- Competitive salary + bonus\- Dynamic and young approach to work\- Modern offices, located in the heart of Barcelona: @22 district, close tothe beach, public transport, Glories shopping mall and restaurants\- High possibilities to grow inside the company\- Relocation bonus for #cityjobbers coming to Barcelona from another country(within Europe) to help with your initial expenses\- Free weekly and after work activitiesIf it sounds like you, apply now with the click of a button and jump into thetech industry with this Job Offer!
 

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Job ID: 13f03476e0a5