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Turkish Customer Service for Nike (m/f) at Teleperformance Portugal

Turkish Customer Service for Nike (m/f)

Teleperformance Portugal LISBON, PT Full-Time
Required languages: English / Portuguese / Turkish
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Your Role

Do you want to join the Great Place to Work? Teleperformance Portugal is looking for someone determined, who wants a new professional challenge. As a customer advisor, you will be responsible for handling customer inquiries, from product advice to reviewing order transactions.
We guarantee a great work environment, as well as the best work conditions and courses to help you achieve your goals.







Our Client

Founded in 1964, Nike, Inc. became the world’s largest supplier of sports shoes and apparel and one of the most valuable brands in the sports industry. This American multinational differentiates itself with a strong image, customization, and innovation, allowing Nike to be a market leader, recognized all over the world.







Responsibility

  • Support online shop customers;
  • Written and telephone customer service before, during and after the purchase;
  • Advice on payment and shipping requests;
  • Assistance with customer questions regarding the settings of user accounts.




Your Profile

  • Fluent in Turkish spoken and written (C1/2);
  • Good level of English;
  • Sports enthusiast;
  • Experience/knowledge in Contact Center will be an added value;
  • Computer Skills;
  • Quick and efficient management of time;
  • Proactive personality, with initiative spirit;
  • Good communicator;
  • Dynamic and organized.




Our Offer

  • An international career in a multicultural environment;
  • Intensive training and familiarization phase;
  • Ample opportunity to grow and evolve within our organization;
  • Accommodation in a room of a Teleperformance apartment;
  • Initial flight expenses refund;
  • Free annual flight to the home coutry;
  • Private health insurance;
  • Free Portuguese language courses, water sports, soft trekking and much more.





Teleperformance Portugal

With over 40 years of experience in connecting brands with their customers, Teleperformance has become the most trusted provider of omnichannel customer solutions. Always adapting, we care about each customer experience. We put the human touch in everything we do , be it customer care, technical support, customer acquisition, digital solutions, analytics, back office, or other specialized services.

With a team of more than 10 000 employees, from 95 nationalities, we provide services in 35 languages. Teleperformance Portugal was considered ten times the best company to work for in Portugal by the Great Place to Work Institute and the winner of the “Young Talents Attraction” Award in 2019. Furthermore, we were awarded five times by Exame magazine as one of the best companies to work for in Portugal and the best company within our sector.Also, our company was the fast growing company in Portugal in the past three years by Expresso, Informa D&B and Deloitte.

Our team is multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.We are trusted with billions of unique interactions worldwide and we want you to be part of it.





 

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Job ID: 11047