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Account & Billing Advisor for Swedish Support at Teleperformance

Account & Billing Advisor for Swedish Support

Teleperformance Αθήνα, GR Full Time
Required languages: English / Greek / Swedish
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Support customers of a big 4 technology company!

One of the Big Four tech companies collaborates with us! We are hiring Swedish-speaking candidates to assist customers for account & billing issues of the company’s services. Successful applicants will be working at a perfect work environment of latest technology in Athens (Piraeus region), located only 5 minutes from the sea!

As a member of this team, you will communicating with customers from Sweden to provide support for account & billing issues of a well-known service, after following a complete training by certified instructors.



Job description:

  • Communicate with customers from Sweden
  • Handle billing-related issues
  • Manage & secure customers’ accounts
  • Escalate unresolved cases by contacting 2nd level support advisors
  • Maintain high customer satisfaction

Advisors have many opportunities to advance their career & level up within the department. Resolution of issues that customers face, customer satisfaction & having a good team spirit are all taken into account. Roundtables, meetings & self-guided training help advisors be up-to-date with products & new services. Last but not least, supervisors are always next to advisors for help!



Skills & Experience required:

  • Excellent verbal & written skills in Swedish
  • Advanced English knowledge
  • Prior customer support experience
  • Familiarity with the world of technology


What we offer:

🛫  Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop,  assistance finding an apartment, real estate fee covered by us), when applicable
💳  Competitive monthly salary + 2 extra salaries per year
👨🏻‍⚕️  Private Health Insurance
🎁  Numerous benefits and discounts
📖  Full training by certified instructors
↗️  Professional growth & [ Link removed ]
🎈 [ Link removed ]  as well as [ Link removed ]
📘  Free online Greek language courses
🏢  State of the art premises, providing a great working environment with relaxing break areas
🏆  Work for a [ Link removed ] that fosters diversity, offering [ Link removed ] to all, regardless of gender, ethnicity, religion, culture, or age




Thinking about relocating and wondering about the cost of living in Greece? Get an idea here:

Greece has enviable history and culture, climate and cuisine - and yet, the cost of living is among the lowest in Europe. No wonder Greece is a popular destination for tourists and expats alike.

It’s helpful to have a picture of what life there will cost as an expat. Click [ Link removed ] to read an official and handy guide as provided by the Greek authorities.



Find out more

Would you like to see more Swedish jobs options? Please click [ Link removed ] .

Do you need even more options? [ Link removed ]

 

Recommended Skills

Swedish Language
Recruitment
Training
Communication
Customer Support
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Think you're the perfect candidate?
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Job ID: 32876