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Customer Support Executive with Italian and English at Conectys

Customer Support Executive with Italian and English

Conectys București, RO Full-Time
Required languages: English / Italian
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You come with:

  • An advanced level of Italian;
  • An advanced level of English;
  • Availability to work 5 days/week, on a full-time/part-time schedule.
  • A good internet connection and a functional computer/laptop (preferably).

Your day with Conectys:

  • You will be our primary interface between our client and end-users, offering customer and technical support for native English/Italian clients via phone, e-mail, or chat;
  • Troubleshoot reported issues or queries in detail to diagnose customer’s issue and provide an appropriate solution;
  • Respond to all customers inquiries within given timescales and efficiently meet deadlines;
  • Assist our customers with prompt, friendly, and accurate help through all required channels.

We have for you:

  • Attractive salary;
  • Meal Tickets, Private medical insurance, Bookster, and other benefits and discounts;
  • Flexible Full-time/ Part-time schedule, organized in shifts from Monday – Sunday (rest assured that you will not work more than 5 days/week);
  • Work from home possibility
  • Training sessions in order to become the best Customer Support Specialist for our clients;
  • International career opportunities.
  • A professional work environment in a fast-growing company with young and dynamic people
 



 

Recommended skills

Troubleshooting (Problem Solving)
Scheduling
Technical Support
Friendliness
English Language
Italian (Language)
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Job ID: 829