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German Customer Support expert (Thessaloniki) job in Θεσσαλονίκη at Teleperformance

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German Customer Support expert (Thessaloniki) at Teleperformance

German Customer Support expert (Thessaloniki)

Teleperformance Θεσσαλονίκη, GR Full Time
Required languages: English / German / Greek
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Represent a top streaming service, taking advantage of your German language skills!

Join our Thessaloniki team and work in the most fantastic industry in the world, delivering wonderful customer experience for the global leading fantasy entertainment brand!

Grab the opportunity to work with a top subscription streaming service for films and television series, while working for Teleperformance, a Best Place to Work Multinational Company.

As a Customer Care Representative in our German customer support team, you will be working in our state of the art premises in Thessaloniki, delivering world-class customer experience to the subscribers of a top streaming service.

If you are someone who enjoys delivering world class customer service, then this is a great role for you.  




What you will do

  • Communicate through chat & phone with subscribers
  • Answer how-to questions about payment
  • Troubleshoot streaming and content issues
  • Assist subscribers with how-to questions & navigating on the given application


Qualifications

  • Native level of German
  • Good knowledge of English language (B2+)
  • Great communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Work experience in customer support will be considered as an advantage


What we offer

🛫  Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop,  assistance finding an apartment, real estate fee covered by us), when applicable
💳  Competitive monthly salary + 2 extra salaries per year
👨🏻‍⚕️  Private Health Insurance
🎁  Numerous benefits and discounts
📖  Full training by certified instructors
↗️  Professional growth & [ Link removed ]
🎈 [ Link removed ]  as well as [ Link removed ]
📘  Free online Greek language courses
🏢  State of the art premises, providing a great working environment with relaxing break areas
🏆  Work for a [ Link removed ] that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering [ Link removed ] to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 10.000 people from 109 nationalities.




Wondering about the cost of living in Greece? Get an idea here:

Greece has enviable history and culture, climate and cuisine - and yet, the cost of living is among the lowest in Europe. No wonder Greece is a popular destination for tourists and expats alike.

It’s helpful to have a picture of what life there will cost as an expat. Click [ Link removed ] to read an official and handy guide as provided by the Greek authorities.



Find out more

Would you like to see more German speaking job options? Please click [ Link removed ] .

Would you like to see all our jobs in Thessaloniki? Please click [ Link removed ] .

Do you need even more options? [ Link removed ] .

 

Recommended Skills

German Language
Complex Problem Solving
English Language
Customer Support
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Job ID: 92803