IE-Privacy Specialist - French job in Dublin at Majorel Ireland

Majorel supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneurship, adaptability and our drive to go further, we view it as an opportunity to innovate by getting the best from people and technology. We constantly strive for the best. We know that doing so is pursuing a moving target. It takes full commitment to go the extra mile. Mutual respect and trust is the hallmark of every successful business, and it’s the same at Majorel. We know that challenges are met and ambitions achieved through teamwork: not only amongst our colleagues, but in partnership with our clients too.

Job Title: Privacy Specialist (French Speaking)

Reporting to: Team Leader

Location: Dublin, Ireland

Overall Job Purpose

The Privacy Specialist is responsible for supporting the privacy policies for our clients products by reviewing and processing privacy requests. As a Privacy Specialist you will follow clear guidelines that allow you to make sound decisions. You will have a thirst for knowledge, impeccable judgment and be comfortable operating in a fast paced, dynamic environment.

Duties & Responsibilities

• Review and process incoming privacy requests through online tools in market language and for various other markets as required using translation tools

• Evaluate validity of each request in line with our clients policies

• Continually educate yourself about changes to policies and protocols

• Work closely with our clients policy specialists to address complex privacy cases and regulatory inquiries using the clients response framework

• Maintain a high level of quality in each case that you review

• Achieve weekly productivity deliverables as part of daily workflow

• Effectively collaborate with team members on a range of projects to improve internal efficiency and effectiveness

• Develop skills in a number of different areas including data, tools and quality assessment for various markets as required using translation tools

Required Qualifications & Experience

• B.A. or B.S. degree/masters or equivalent

• 1+ years professional experience working in online operations, privacy or legal support role

• Fluency in written and spoken English and the required language for this role is essential

• Motivated by working in an environment that requires strong attention to detail

• Excellent communication skills both verbal and written

• Self-starter who is intellectually curious

• Demonstrates ability to exercise impeccable judgment

• Ability to work in a fast paced environment with high volume and complex demands

• Ability to be flexible and adaptable to meet changing business needs

• Intermediate I.T skills with the ability to quickly learn new tools

Competencies

• Initiative

• Solution Orientation

• Collaboration

• Organizational Commitment

• Customer Focus

• Teamwork

• Results Orientated

• Attention to detail

• Problem Solving & Information Gathering

• Resilience & Adaptability

What we offer

• Vibrant, multi-cultural environment

• Career & Personal Development

• Quarterly performance bonus

• Comprehensive Benefits Package

• Subsidised Health Insurance

• Access to Discount Schemes

• E learning access

• Paid Annual Leave