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UO - Sales Associates (20hrs) - Berlin Ku'damm, Germany job in Berlin at Urban Outfitters Europe

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UO - Sales Associates (20hrs) - Berlin Ku'damm, Germany at Urban Outfitters Europe

UO - Sales Associates (20hrs) - Berlin Ku'damm, Germany

Urban Outfitters Europe Berlin, DE Full Time
Required languages: German
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Urban Outfitters

Title: Sales Associate

Reports to: Store Manager


The main objective of this role is to support store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.

Duties & Responsibilities


• Deliver a positive, friendly experience by engaging the customer through conversation and service

• Enhance the VIBE by focusing on customers and not on projects during prime time selling hours

• Provide a store experience that reflects the Company’s mystery shop standards

• Contribute to the overall VIBE in the store by being positive, respectful and helpful to others

• Uphold Company standards and act as a positive role model to peers

Teamwork & Communication:

• Work productively within the team and take initiative to work with others toward a common, collaborative goal

• Assist in the training and development of peers

• Communicate positively and effectively with peers

• Actively participate in daily and department meetings


• Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines)

• Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised

• Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs)

• Exhibit awareness of loss prevention guidelines and comply with all inventory control measures

• Always adhere to company health & safety regulations

Merchandising & Display:

• Uphold store merchandising and cleanliness standards

• Ensure that merchandise is ticketed and the sales floor is well stocked

• Support sales by assisting in merchandising and display projects

• Exhibit a familiarity with current product and trend awareness

Required Knowledge, Skills & Experience

• Previous experience in a retail environment – not a must.

• An awareness of the Urban Outfitters brand and its appeal to the local market.

• Strong communication skills.

We receive such a high volume of applications, unfortunately we can't reply to everybody. If you haven't heard back from us after 2 weeks, you haven't been successful on this occasion. However, don't let this put you off applying in future, please keep an eye on our career pages.


Recommended Skills

  • Merchandising
  • Loss Prevention
  • Retailing
  • Training And Development
  • Sales
  • Selling Techniques
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Job ID: 57c862793e2c