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German Customer Service for the top electronics company job in Αθήνα at Teleperformance

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German Customer Service for the top electronics company at Teleperformance

German Customer Service for the top electronics company

Teleperformance Αθήνα, GR Full Time
Required languages: Dutch / English / German

Are you a German speaker? Grab this chance to join our Customer Service team in Greece to work with the one of the largest electronics companies in the world

Take advantage of your German language skills! As a Customer Service Representative in our Dutch customer support team, you will be supporting customers of a leading multinational electronics company.

Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a lifetime experience, you will find it there. You would be receiving top-class training from one the biggest brands in the world and boost your professional development. You would be working for a Great Place of Work awarded Company whose main mission is to deliver exceptional customer experience all over the world.

Your responsibilities:

  • Responding to customers’ inquiries via e-mail, chat & phone

  • Providing how-to-use steps for their newly bought devices, and guiding them to arrange a repair if needed.

  • Work effectively as part of a team, developing effective and supportive relationships with colleagues and management

  • Be positive & proactive and have a desire for applying continuous improvement processes

  • Provide and maintain a strong, professional relationship with all customers and always show empathy

  • Strive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiry

Job requirements:

  • Fluency in German

  • Excellent writing skills

  • Good command of English

  • Soft skills & politeness

  • Technically adept (know your way around Windows, shortcuts, basic troubleshooting)

  • Capability of multitasking

What we offer:

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)

  • Competitive monthly salary + 2 extra salaries per year

  • [ Link removed ] : Bring a Friend and get up to €2.000 depending on the language

  • Private Health Insurance

  • Numerous benefits and discounts

  • Full training by certified instructors

  • Professional growth & [ Link removed ]

  • [ Link removed ]  as well as [ Link removed ]

  • Free online Greek language courses

  • State of the art premises, providing a great working environment with relaxing break areas

  • Work for a [ Link removed ] that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering [ Link removed ] to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 12,000 people from 110+ nationalities.

Thinking about relocating and wondering about cost of living in Greece? Get an idea here:

Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, [ Link removed ] . No wonder Greece is a popular destination for tourists and expats alike.

Find out more

Would you like to see more [ Link removed ]  options?

Do you need even more [ Link removed ] ?

Recommended Skills

  • Business Process Improvement
  • Courtesy
  • English
  • German
  • Hardworking And Dedicated
  • Multitasking
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Job ID: 20109