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German Sales and customer support for Microsoft Store (m/f) at Teleperformance Portugal

German Sales and customer support for Microsoft Store (m/f)

Teleperformance Portugal LISBON, PT Full-Time
Required languages: German / English (Business Fluent)
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Your Role

As a Microsoft Store ambassador you will integrate our online selling team and manage a range of clients within the small – medium businesses, and some enterprise customers. We are looking for someone who loves technology, especially Microsoft Surface family, and is able to act as account, managing strong relationships with our customers.
Are you ready for the challenge? Join our Microsoft team!


In a global pandemic, trust and support from companies to their employees and customers are essential to sustain the development of their business, fostering stability in the market and driving economic recovery.

Since the beginning of the pandemic, Teleperformance Portugal has ensured that the best practices in combating and preventing the Covid-19 virus were adopted, and after being the first company in our sector to guarantee the "COVID Clean" certification by EIC / VERYCER, we are now more confident than ever in our ability to fight the Covid-19 virus.

At Teleperformance Portugal, you will find what you are looking for: experience, adventure, diversity, multiculturalism, professional and financial stability, opportunities for professional development and work-life balance.

We remain committed to the necessary measures so that all TP employees are and feel safe at work!







Our Client

Founded in 1975, Microsoft is an American multinational and one of the most known technologies companies in the world.
It’s best known for its software products, hardware products, and touchscreen computers. Microsoft aims to empower every person and every organization on the planet to achieve more!





Responsibility

  • Managing, through customer support, strong relationships with our customers;
  • Selling Hardware to small- medium businesses and some enterprise customers;
  • Ensure customers are advised correctly on their product and their orders are put through and arriving at the customer promptly;
  • Handle proactive volume with new business;
  • Deal with procurement and marketing teams alike at the customer side.






Your Profile

  • Near native level of spoken and written German;
    • Minimum 1 year customer support or service experience for B2B roles required;
  • Experience in Account management B2B with outbound activity (Preferred);
  • Microsoft Advocate Performance Certification (Sales Specialist/Master) within 3-6 months – (is a plus);
  • Great listener and problem solver for each unique customer challenge;
  • Dynamic and enthusiastic about technology;
  • Aiming to be part of Microsoft’s mission and passionate about helping customers;
  • Proven ability to build relationships with business customers and proficient managing various accounts to build long lasting relationships.






Our Offer

  • An international career in a multicultural environment;
  • A permanent presence of coaches who will facilitate your personal and professional development;
  • Intensive training and constant and familiarization phase;
  • Ample opportunity to grow and evolve within our organization;
  • Accommodation in a room of a Teleperformance apartment;
  • Initial flight expenses refund;
  • Free annual flight to the home country;
  • Health Insurance since day one in the company;
  • Free Portuguese language courses, water sports, soft trekking and much more.







Teleperformance Portugal

With over 40 years of experience in connecting brands with their customers, Teleperformance has become the most trusted provider of omnichannel customer solutions. Always adapting, we care about each customer experience. We put the human touch in everything we do , be it customer care, technical support, customer acquisition, digital solutions, analytics, back office, or other specialized services.


With a team of more than 10 000 employees, from 95 nationalities, we provide services in 35 languages. Teleperformance Portugal was considered ten times the best company to work for in Portugal by the Great Place to Work Institute and the winner of the “Young Talents Attraction” Award in 2019. Furthermore, we were awarded five times by Exame magazine as one of the best companies to work for in Portugal and the best company within our sector.Also, our company was the fast growing company in Portugal in the past three years by Expresso, Informa D&B and Deloitte.


Our team is multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.We are trusted with billions of unique interactions worldwide and we want you to be part of it.



Recommended Skills

Selling Techniques
Business To Business
Passionate
Complex Problem Solving
Marketing
Self Motivation
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Job ID: 11060