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French Speaker for an Airline Reservations Project job in Lisbon at Webhelp Portugal

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French Speaker for an Airline Reservations Project at Webhelp Portugal

French Speaker for an Airline Reservations Project

Webhelp Portugal Lisbon, PT Full Time
Required languages: English / French
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As an Airline Reservations Advisor – French Speaker, you will empower your valuable travel skills while gaining a privileged view and know-how inside one a reputable airline company.
 



Mission :

As an Airline Reservations Advisor – French Speaker, you will:
  • Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations)
  • Assist clients in the after-sales process by answering inquiries regarding the reservations and attending potential requests, travel dates, promotional financial considerations.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Have a unique opportunity to start working in the aviation world where you can directly contribute to the company’s fast-paced growth, and internally progress different job positions.



Profile :

  • Native or Proficient French and fluent English (minimum level B2)
  • Previous experience with GDS tools like Amadeus, Galileo, or Sabre is mandatory
  • Previous experience in Customer Service or a tourism/travel representative is a plus
  • Excellent communication skills coupled with empathy and team spirit
  • For non-EU residents, it is mandatory to have a valid work permit.
 
 



Advantages :

  • Competitive wages (14 monthly payments per year)
  • Meal Allowance
  • Performance bonus
  • Availability to work from home temporarily*
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation package – shared accommodation and flight reimbursement.
 
 
 
Life at our company
 
  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
 
Note: *Due to our contingency plan regarding COVID-19, you may be expected to work from home for a limited time.
 
 

 

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Job ID: 664