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Norwegian Customer Support for Netflix (m/f) job in Lisbon at Teleperformance Portugal

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Norwegian Customer Support for Netflix (m/f) at Teleperformance Portugal

Norwegian Customer Support for Netflix (m/f)

Teleperformance Portugal LISBON, PT Full-Time
Required languages: English / Norwegian / Portuguese
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Your Role

The ideal candidate is curious, innovative and motivated to be part of a qualified team which provides an excellent quality of customer care to its current and future Netflix clients. Join a young and dynamic team of more than 80 members, with a passion for growth in the new project, Netflix!






Our Client

Netflix is an American Company which offers TV service through the internet, with more than 50 million subscribers in more than 40 countries, watching more than one billion hours of movies, TV series and original productions monthly, revolutionizing the way TV and movies are viewed.
Teleperformance Portugal is looking for dynamic communicators, driven by fun and new technologies.







Responsibility

  •   Ensure the clients excellent quality calls and satisfaction;
  •   Help clients with their personal accounts, internet surfing and billing;
  •   Actively listen to the client, show empathy and patience;
  •   Guarantee the quality of the message being transmitted and show good knowledge of the product and services.




Your Profile

  •   Native or near native of the Norwegian Language (C2);
  •   Good knowledge of the English language (B2);
  •   Good computer skills;
  •   Fond of movies and TV series;
  •   Good communication and interpersonal skills;
  •   Good team player;
  •   Valid work permit in Portugal.




Our Offer

  •   Excellent work opportunity in a leading multinational company;
  •   International career in a multicultural environment;
  •   Possibility of cooperation with leaders in various industries;
  •   Stable work and career progression;
  •   Long-term development opportunities;
  •   Health Insurance since day one in the company;
  •   Accommodation in a room of a Teleperformance owned apartment;
  •   Initial flight expenses refund;
  •   Annually complementary return flight to your home country (within Europe);
  •   Free Portuguese language courses, sport activities and organized events.





Teleperformance Portugal

With over 40 years of experience in connecting brands with their customers, Teleperformance has become the most trusted provider of omnichannel customer solutions. Always adapting, we care about each customer experience. We put the human touch in everything we do , be it customer care, technical support, customer acquisition, digital solutions, analytics, back office, or other specialized services.

With a team of more than 10 000 employees, from 95 nationalities, we provide services in 35 languages. Teleperformance Portugal was considered ten times the best company to work for in Portugal by the Great Place to Work Institute and the winner of the “Young Talents Attraction” Award in 2019. Furthermore, we were awarded five times by Exame magazine as one of the best companies to work for in Portugal and the best company within our sector.Also, our company was the fast growing company in Portugal in the past three years by Expresso, Informa D&B and Deloitte.

Our team is multicultural, highly skilled, and deeply knowledgeable, with a wide range of integrated omnichannel solutions, technology, and the highest security standards.We are trusted with billions of unique interactions worldwide and we want you to be part of it.





 

Recommended skills

Computer Literacy
Interpersonal Skills
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Job ID: 10969