GB
0 suggestions are available, use up and down arrow to navigate them
What job do you want?

Head Operations- French Speaker job in Aveiro at Webhelp Portugal

Create Job Alert.

Get similar jobs sent to your email

List of Jobs and Events

Apply to this job.
Think you're the perfect candidate?
Apply on company site
Head Operations- French Speaker at Webhelp Portugal

Head Operations- French Speaker

Webhelp Portugal Aveiro Full Time
Required languages: French
Apply on company site




About the job role:

As Head Operations, you will guarantee customer relationship quality by ensuring that all the defined objectives are achieved, in response to the expectations of the client. You will lead a team of Senior Team Leaders and develop the team's skills. You will also oversee the production support.

As a Head Operations, you will:
  • Analyze project results and define the necessary action plans
  • Ensure quality/customer demands efficiently
  • Guarantee the respect of procedure and quality standards (ISO, NF345, LRS) on the project
  • Manage turnover and absenteeism and put in place necessary action plans
  • Ensure the availability of production means (material, tools, technical resources) and human resources
  • Ensure the reporting requirements of the project
  • Prepare and lead production/steering committees and customer visits
  • Performance of multiple tasks inherent to team management


We offer you:
  • Competitive wages (14 monthly payments per year)
  • Meal allowance paid in voucher card (net)
  • Transportation allowance
  • Opportunity to professionally grow inside the company
  • Possibility of a permanent contract after 6 months


Life at our company:
  • We are certified Great Place to Work for 4 years in a row (2019,2020,2021,2022)!
  • Opportunities for career progression (95% of our promotions are internal) and possibilities for an international career through the Webhelp International Mobility Program
  • Work in a diverse environment with people from over 58 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, company parties, events, and much more!
  • New and modern offices in Aveiro, Portugal.


Recommended Skills

  • Customer Relationship Management
  • Human Resources
  • Leadership
  • Production Support
  • Quality Management
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Job ID: ACQ6949