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Account & Billing Advisor for Italian Speakers
This is your chance to work with one of the Big-Four technology companies!
We are looking for Italian-speaking candidates to assist customers for account & billing issues of the company’s services.
Successful applicants will be working with one of the Big-Four tech companies in at a perfect working environment.
As a member of this team, you will be communicating with customers from Italy to provide support for account & billing issues of a well-known service, after following a complete training by certified instructors.
About the job:
- Communicate with customers from Italy
- Handle billing-related issues
- Manage & secure customers’ accounts
- Escalate unresolved cases by contacting 2nd level support Interaction Experts
- Maintain high customer satisfaction
Candidates should be able to solve issues that customers face, providing customer satisfaction, while having a good team spirit.
In addition, roundtables, meetings & self-guided training help Interaction Experts be up-to-date with products & new services. Last but not least, supervisors are always there help!
Candidates should meet the following requirements:
- Excellent verbal & writing skills in Italian
- Advanced English knowledge
- Prior customer support experience
- Familiarity with the world of technology
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
- Competitive monthly salary + 2 extra salaries per year
- [ Link removed ] : Bring a Friend and get up to €2.000 depending on the language
- Private Health Insurance
- Numerous benefits and discounts
- Full training by certified instructors
- Professional growth & [ Link removed ]
- [ Link removed ] as well as [ Link removed ]
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a [ Link removed ] that fosters diversity, offering [ Link removed ] to all, regardless of gender, ethnicity, religion, culture, or age
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering [ Link removed ] to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 12.000 people from 110+ nationalities.
Thinking about relocating and wondering about cost of living in Greece? Get an idea here:
Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, [ Link removed ] . No wonder Greece is a popular destination for tourists and expats alike.
Find out more
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Recommended Skills
- Billing
- Communication
- Customer Satisfaction
- Customer Service
- English
- Team Working
Job ID: 32872