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Account & Billing Advisor for Italian Speakers at Teleperformance

Account & Billing Advisor for Italian Speakers

Teleperformance Αθήνα, GR Full Time
Required languages: English / Italian


This is your chance to work with one of the Big-Four technology companies!


We are looking for Italian-speaking candidates to assist customers for account & billing issues of the company’s services.


Successful applicants will be working with one of the Big-Four tech companies in at a perfect working environment.


As a member of this team, you will be communicating with customers from Italy to provide support for account & billing issues of a well-known service, after following a complete training by certified instructors.






 About the job:



  • Communicate with customers from Italy

  • Handle billing-related issues

  • Manage & secure customers’ accounts

  • Escalate unresolved cases by contacting 2nd level support Interaction Experts

  • Maintain high customer satisfaction


Candidates should be able to solve issues that customers face, providing customer satisfaction, while having a good team spirit.


In addition, roundtables, meetings & self-guided training help Interaction Experts be up-to-date with products & new services. Last but not least, supervisors are always there help!


Candidates should meet the following requirements:



  • Excellent verbal & writing skills in Italian

  • Advanced English knowledge

  • Prior customer support experience

  • Familiarity with the world of technology




What we offer:



  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)

  • Competitive monthly salary + 2 extra salaries per year

  • [ Link removed ] : Bring a Friend and get up to €2.000 depending on the language

  • Private Health Insurance

  • Numerous benefits and discounts

  • Full training by certified instructors

  • Professional growth & [ Link removed ]

  • [ Link removed ]  as well as [ Link removed ]

  • Free online Greek language courses

  • State of the art premises, providing a great working environment with relaxing break areas

  • Work for a [ Link removed ]  that fosters diversity, offering [ Link removed ]  to all, regardless of gender, ethnicity, religion, culture, or age


Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering [ Link removed ] to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 12.000 people from 110+ nationalities.






Thinking about relocating and wondering about cost of living in Greece? Get an idea here:


Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe, [ Link removed ] . No wonder Greece is a popular destination for tourists and expats alike.




Find out more


Would you like to see more [ Link removed ]  options?


Do you need even more [ Link removed ] ?

Recommended Skills

  • Billing
  • Communication
  • Customer Satisfaction
  • Customer Service
  • English
  • Team Working
Apply to this job.
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Job ID: 32872