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Slovak-Czech Speaking Customer Representative - Jewelry Sector at Webhelp Spain

Slovak-Czech Speaking Customer Representative - Jewelry Sector

Webhelp Spain Barcelona Full Time
Required languages: Czech / Slovak
16.000 € - 18.000 €/Año

Are you passionate about jewelry?

Do you want to work in Barcelona?

Our company

Our clients belong to the top 500 business companies in the sectors IT, telecommunications, e-commerce, automotive, and financial services. We are a multicultural company collaborating with employees from over 29 different nationalities. We offer a great work environment, modern offices, a dynamic and young approach, with true career opportunities.

Your future project:

Working for our brand is more than just a job - it's being part of a truly trendsetting modern brand and is renowned worldwide for quality and creativity. Our brand designs, manufactures and sells the highest quality jewelry and accessories.

Your role:

As a Customer Service Advisor, you'll work directly with clients through email, chat, phone, and social media channels to offer personalized solutions as well as supporting boutiques with all their queries.

You will help create the customer experience and deliver exceptional support.

Hours and Benefits:

-Full-time (39 hours/week) and permanent contract.
-Schedule: Monday to Friday, from 09.00 to 18.00
-Salary: 16.732,21 Euros gross/year + up to 1200 Euros gross/year in bonus
- Start date: Immediate
- Holidays: 23 working days of paid annual leave (generated on the basis of the calendar year and in proportion to time worked)*



- Have a real passion for fashion and jewellery
- Love helping people and enjoy making them feel unique
- Have an enthusiastic and engaging personality
- Enjoy working in a young and dynamic work environment

You bring to the table:

- You are native level speaker in Slovak and Czech
- You are intermediate in English or Spanish
- You can handle high volume under pressure
- You are a fast learner and multitasker
- You have great communication skills and show empathy

Join our exciting and successful team to enter the luxury goods and jewellery world.

***The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.***
*The period of holiday entitlement is fixed by mutual agreement between the company and the employee.
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Job ID: ACQ17731