Create a Job Alert.

Enter your email below to save this search and receive job recommendations for similar positions.
Thank you. We'll send jobs matching these to
You already suscribed to this job alert.
No Thanks
What job do you want?
Apply to this job.
Think you're the perfect candidate?
Apply on company site

You’re being taken to an external site to apply.

Create an account to get recommended jobs that match your resume and apply to multiple jobs in seconds!
On the next page, you'll build a resume in 3 steps thanks to our AI technology
8-15 characters
Contains Number
Contains Lowercase
Contains Uppercase
Contains Special Character

You’re being taken to an external site to apply.

Enter your email below to receive job recommendations for similar positions.
Microsoft Enterprise Consultant for Czech Support at Teleperformance

Microsoft Enterprise Consultant for Czech Support

Teleperformance Αθήνα, GR Full Time
Required languages: Czech / English / Greek
Apply on company site

Create Job Alert.

Get similar jobs sent to your email

Are you a fluent Czech speaker? This is your chance to work in our Microsoft Business Customers support team!

Teleperformance Greece connects customers with the world’s top brands for [ Link removed ] With a team of 10.000+ employees from 109+ nationalities, we proudly represent the leading global businesses.

Microsoft is one of the world leading brands that collaborate with our company, providing an excellent opportunity for experienced technology enthusiasts!

If you have 2-3 years helpdesk or system admin experience and you are a fluent Czech speaker, this is your chance to join the Microsoft Business Customers support team!

A new career journey begins at the click of the “Apply for this job” button. Just push it!

What you will do:

  • Handle Microsoft Business Customers issues through collaboration, resolution, or escalation to provide a great experience
  • Ensure that key stakeholders and Microsoft Business Customers are up to date on the resolution status of their issue, through effective written and verbal communication.
  • Answer Microsoft Business Customers’ inquiries and troubleshoot technical issues that they face
  • Maintain high customer satisfaction
  • Log the cases on internal systems, while getting up to date with Microsoft products & services.

What you will bring:

  • Fluency in Czech
  • Very good communication skills in English
  • Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills
  • Solid Science, Math, Engineering, or Computer science background
  • 2-3 years helpdesk or system admin experience with exposure to medium to large businesses
  • Strong active listening skills, able to ask strategic questions to uncover needs and deliver appropriate value-added recommendations that will solve customer problems.
  • Ability to speak and write clearly
  • Ability to adapt and flex style according to customer personality, culture, and profile
  • Empathy and a passion for customer service, solid team, and collaboration skills, work independently with limited supervision
  • Technical knowledge and experience: Windows Operating Systems, Local and Wide-area networking, Microsoft productivity suite, Directory Services and Active Directory, administration experience in any or all of Exchange, Outlook, SharePoint, Office Applications, Skype for business and Teams. 
  • Acknowledged certifications like MCSE or Cisco certifications will be considered as an advantage

What we offer:

 Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us), when applicable

  Competitive monthly salary + 2 extra salaries per year

Private Health Insurance

 Numerous benefits and discounts

Full training by certified instructors

Professional growth & [ Link removed ]

[ Link removed ] as well as [ Link removed ]

Free online Greek language courses

  State of the art premises, providing a great working environment with relaxing break areas

  Work for a [ Link removed ]  that fosters diversity, offering [ Link removed ]  to all, regardless of gender, ethnicity, religion, culture, or age


Wondering about the cost of living in Greece? Get an idea here:

Greece has enviable history and culture, climate, and cuisine – and yet, the cost of living is among the lowest in Europe. No wonder Greece is a popular destination for tourists and expats alike.

It’s helpful to have a picture of what life there will cost as an expat. Click [ Link removed ] to read an official and handy guide as provided by the Greek authorities.

Find out more

Would you like to see more Czech speaking jobs options? Please click [ Link removed ]

Do you need even more options? [ Link removed ]


Recommended Skills

Help Desk
Verbal Communication
Czech (Language)
Office Suite
Operating Systems
Complex Problem Solving
Apply to this job.
Think you're the perfect candidate?
Apply on company site

Job ID: 191455