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French Retail Customer Advisor job in Lisbon at Webhelp Portugal

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French Retail Customer Advisor at Webhelp Portugal

French Retail Customer Advisor

Webhelp Portugal Lisbon, PT Full Time
Required languages: English / French
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As a French Retail Customer Advisor, you will have the opportunity to empower your valuable technical skills while gaining a privileged view inside one of the most well-known fashion brands in the world.
 



Mission :

As a French Retail Customer Advisor, you will:
  • Managing customer’s expectations regarding the products and shipping deadlines.
  • Prepare, maintain, and review purchasing files.
  • Confer with customers by email or Chat to provide information about products, take or enter orders, cancel accounts, or obtain details of complaints.



Profile :

  • Native or Proficient French and fluent English (minimum level B2)
  • Excellent communication skills coupled with empathy and team spirit
  • Previous experience in Customer Service is a plus
  • For non-EU residents, it is mandatory to have a valid work permit



Advantages :

  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Transportation allowance
  • Health insurance with a dental plan (after 6 months contract)
  • Relocation Package – shared accommodation and flight reimbursement
  • Availability to work from home temporarily*
 
 
Life at our company
  • Work with adventurous people from over 15 nationalities
  • Benefit from our modern amenities, an on-site doctor, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern office located where the action is: Lisbon- Portugal.
 
Note: *Due to our contingency plan regarding COVID-19, you may be expected to work from home for a limited time.
 

 

Recommended Skills

Receptive
Purchasing
Customer Service
English Language
Information Technology
Team Working

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Job ID: 663