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Content Moderator (Back Office) with Spanish, Portuguese and English job in Lisbon at Conectys

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Content Moderator (Back Office) with Spanish, Portuguese and English at Conectys

Content Moderator (Back Office) with Spanish, Portuguese and English

Conectys Lisbon, PT Full-Time
Required languages: English / Portuguese / Spanish
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You come with:

  • Excellent Spanish (C1), English (B2) and Portuguese (B2) writing and speaking skills;
  • Detail-oriented: can identify small details and end to a decision
  • Logical: the ability to comprehend the progression of steps in a logical and systematic pattern and understands the WHY.
  • Adaptable to changing rules/guidelines. Reliable: can remain productive without constant check-in 
  • Active communicator: proactively raises possible issues and helps defines solutions 
  • Willing to work from the office
  • Availability to work 24/7 shifts

Your days in Conectys: 

  • You will uphold and protect the client’s interests through strict compliance to the client’s procedures tacit and explicit policies.
  • You will protect the client’s business/brand by ensuring that review guidelines are followed religiously. Documents that are fit for approval are approved, subject for rejection re rejected, and documents are put on hold in the right manner.
  • You will ensure that communication to the client is kept at a professional level at all times and client communications are acknowledged and responded to if necessary.
  • You will keep yourself updated with the new and revised guidelines through self-initiated policy review in the identified official channels of communication.

We have for you:

  • Initial and continuous training; product-specific training on tools, processes, and procedures used by the project;
  • Career growth across different departments;
  • Private health insurance as of the 7th-month contract;
  • Meal allowance paid by card with fuel discounts;
  • Remote working project until March 2021. This is an office-based project. A smart working option is just temporary and only offered to candidates based in Lisbon.
  • Monthly engagement activities;
  • Dedicated HRBP to support your Conectys experience.
 

Recommended skills

Spanish Language
English Language
Portuguese (Language)
Hardworking And Dedicated
Practical And Pragmatic
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Job ID: 1146