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Communications Specialist - Lisbon, Portugal at Sitel Portugal

Communications Specialist - Lisbon, Portugal

Sitel Portugal Lisbon, PT Full Time
Required languages: English
Competitive salary (14 monthly payments per year)
Apply Now

Learn, Lead & Grow at Sitel Group®

We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.

  • GROW AS YOU GO. We invest in you, with internal programs, training and initiatives to develop your skills and help you reach your goals. We promote from within. We provide you with the tools, skills and resources to develop, both professionally and personally. You choose where you want to go; we help you get there.
  • BE BOLD, BE YOU. #SitelLife represents our commitment to our people -to YOU. It’s about coming exactly as you are. We empower everyone to live their truth, be themselves and use their voice -and we give them a platform to do so.
  • WORK TOGETHER TO MAKE AN IMPACT. We strive to make the world a better place and empower others to do the same. We are mission-driven -and we leverage the power of our people to make a positive impact in the communities in which we live and work.
  • GAIN STABILITY, EXPAND POSSIBILITIES. We celebrate successes and reward our people for the hard work they do every day. We offer benefits to keep you healthy and happy, such as paid time off and referral bonuses. Plus, fun perks like employee discounts.
  • MAXIMIZE YOUR EXPERIENCE. We value open, honest and constructive conversation. We encourage you to speak up -and we listen when you do. Through MAX, our global community, we leverage our people’s innovative ideas, experiences and feedback to shape and drive the future of Sitel Group.

About Sitel Group®

As a global leader in end-to-end customer experience (CX) products and solutions, Sitel Group® partners with the world’s best-loved brands, from Fortune 500 companies to local startups, to build stronger relationships with their customers by creating meaningful connections that boost brand value.

With 100,000 people around the globe – working from home or from one of our CX hubs – we securely connect best-loved brands with their customers over 4.5 million times every day in 50+ languages. Whether digital or voice-based, our solutions deliver a competitive edge across all customer touchpoints. Our award-winning culture is built on 35+ years of industry-leading experience and commitment to improving the employee experience.

Come and work with us.

We are looking for an enthusiastic, creative and talented communications specialist to join our committed and hard-working team. 
A communications specialist is expected to be a strategic thinker with meticulous attention to detail, working well under pressure, and meeting deadlines.
This person should be able to thrive in a fast-paced environment with a desire and willingness to do whatever it takes to get the job done

As a Communications Specialist in this project, your daily responsibilities will include:

  • Manage internal communication channels of the company (Corporate email, workplace, intranet, company newsletter, etc.)
  • Assist in the development, writing, editing and publishing of company communication materials for internal mediums, including organizational announcements, company advisories, presentations, e-newsletters and videos.
  • Ensure that all internal communication materials are grammatically correct, relevant for the intended audience, consistent with the established voice, and aligned with the company’s vision and guidelines.
  • Assist the Marketing Director in creating marketing strategies and in designing campaigns and communication plans.
  • Propose innovative formats adapted to our means of communications
  • Assist in promoting the EVP and the “brand” internally
  • Ensure that all marketing materials are aligned to the company guidelines.
  • Adhere to the company’s style guide, ensuring that we produce a high-quality and error-free.
  • Work with key internal role-players to brainstorm content ideas, in line with the company’s strategy and in support of various brand initiatives.
  • Support communication for Employee Experience programs


  • 3 -5 years of experience in marketing, communications, journalism, public relations, or advertising.
  • Bachelor's degree in marketing, communications, public relations, English, journalism, business, or related college major requiring strong writing skills. 


  • Highly driven and energetic, proactive and takes initiative
  • Superior organizational, time-management and collaboration skills
  • The ideal candidate lives and breathes social – thrives off of creating content and communications that genuinely connects with audiences
  • Awareness of emerging technologies and platforms
  • Proactively seeks diversification of knowledge, skills and abilities
  • Demonstrated excellent writing experience.
  • Excellent interpersonal relations and communication skills.
  • Ability to coordinate multiple projects under strict deadlines.
  • Expertise in copywriting for digital channels and lead generation would be a competitive advantage
  • Highly computer literate with capability in email, MS Office, and related business and communication tools.
  • Content writing experience for all media platforms.
  • Proven social media and networking expertise.
  • Experience and knowledge in copywriting, proofreading and editing
  • Strategic and creative mindset.
  • Meticulous attention to detail.
  • A portfolio of work available for review.
  • Fluency in English 
  • Availability to work in Lisbon office


What's in it for you? We give our people the tools and the freedom to learn, grow, have fun and be themselves.

  • Competitive wages and stability
  • Continuous investment in training and personal development
  • Private healthcare & dental insurance (after six months of employment)
  • Continuous learning/development opportunities and competitive career opportunities
  • A safe, friendly, creative, innovative and technological organization
  • International and multicultural environment (celebrations, our SitelFit wellness program, initiatives to develop your skills and events to increase the team spirit)

Join the #SitelLife

Our success lies in our diversity, and our differences are our strength. We are an equal opportunity company and we value and respect diversity. You choose where you want to go; we help you get there!

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Recommended Skills

  • Advertising
  • Attention To Detail
  • Campaigns
  • Computer Literacy
  • Copy Editing
  • Creativity
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Job ID: 906544500