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HR Contact Center with Dutch, 35 000 - 38 000CZK job in Prague at Grafton Recruitment CZ

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HR Contact Center with Dutch, 35 000 - 38 000CZK at Grafton Recruitment CZ

HR Contact Center with Dutch, 35 000 - 38 000CZK

Grafton Recruitment CZ Praha 8, Czech Republic, CZ Full-Time
Required languages: English / Dutch
negotiable
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DESCRIPTION

Do you speak fluent English and Dutch?
Do you like communication with people and do you want to start your career in HR?
Do you want to work in multinational environment?

If yes, we are looking forward to your CV!

Job tasks:
- Communication with employees and solving HR related queries
- Receive queries via phone, email or chat
- Log contacts into case management system
- Resolve queries by referring to documentation such as frequently asked questions and standard operating procedures
- Escalate queries that cannot be resolved
- Identify gaps in the supporting documentation and cooperate on improvement of processes
- Reporting

The contract is for 6 months with a possibility of prolongation.

Start - ASAP

Location: Prague

REQUIREMENTS

- Fluent English (B2) and Dutch (C1)
- Previous experience with administration tasks or customer service
- Solid command of MS Excel and Word
- Customer dedication and passion
- Pro-active and communicative personality
- Ability to work in an international team

BENEFITS

- Home office
- 5 weeks of paid holiday
- Meal vouchers
- Multisport card
- Continued learning and development
- Teambuilding activities
- Dog friendly office

If you want to apply for this position, please, send us your curriculum vitae in English.
English (Any Proficiency), Dutch (Any Proficiency)

Recommended skills

Standard Operating Procedure
Case Management Systems
Administration
Documentation
Customer Service
Hardworking And Dedicated
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Job ID: 13-1-367187