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Customer Service Representative - French at CPM International

Customer Service Representative - French

CPM International Full Time
Required languages: English / French
Apply on company site

Through research, development and partnership, our client produces hygiene and healthcare products that people love worldwide and have trusted for generations. As well as this, they are well-known for their commitment to making a meaningful impact on society and the environment through their sustainability efforts.

We are recruiting exceptional customer service representatives to immerse themselves in the brand and deliver a first-class service to our consumers. COME JOIN OUR INTERNATIONAL TEAM!

What will you be doing?

  • Working collaboratively with consumers to answer product information requests and resolve queries in a skilful and professional way
  • Delivering exceptional, client-centred resolutions in a timely manner
  • Offering an omnichannel service to our consumers via telephone, email, chat and social media
  • Developing a sound understanding of the products and services offered by our client
  • Embracing our company values and acting as a brand ambassador
  • Requirements

  • Fluent level of French with exceptional grammar and selling skills
  • High level of English (Both written and spoken)
  • Genuine passion for delivering outstanding customer service
  • Ability to deal with sensitive calls with empathy
  • Strong administrative skills with a keen eye for detail
  • Professional outlook and proactive approach to problem solving
  • Benefits

  • Starting date: 27th September 2022
  • Shift: Full time - 39 hours
  • Contract: permanent contract (with one month probation period)
  • Schedule: Monday to Friday - 09:00 to 18:00
  • Salary: 16.500€ gross per year
  • 24 days holiday per year
  • Remote work possible (from anywhere in Spain)
  • Constantly growing company & team, with endless opportunities for career development
  • Office location: Barcelona, Spain

  • About Us

    CPM is an international agency specialized in contact centre and digital marketing solutions. We have been rewarded with numerous awards and have a proven track record of increasing sales and brand awareness for our clients.

    CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations or marital status.

    We are looking forward to your application!

    Recommended Skills

    • Administration
    • Attention To Detail
    • Customer Service
    • English
    • Grammar
    • Partnerships
    Apply to this job.
    Think you're the perfect candidate?
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    Job ID: EBFAA779DE